Student Services Contact Form

If you cannot find assistance on this page, please click here to complete our contact form so our staff can follow up with you.

Des Moines Public Schools is committed to providing as many connections to services for students and families as possible during the COVID-19 closure. We know these are challenging times. While our staff cannot replicate the support provided in person at school, we will continue to work tirelessly to find as many resources for families as possible. Please check back regularly as this list will be updated as our community finds new ways to adapt to a new normal during the Coronavirus pandemic.

Childcare

If you need childcare options

Call 1-855-244-5301 or go to https://iowaccrr.org/families/

If you are a provider and need support

Guide to Child Care in Iowa: Iowa Child Care Resource and Referral 
https://iowaccrr.org/resources/files/BGP/121%20CCRR%20Brochure.pdf

Domestic Violence/Victims Services

24-hour Crisis Hotlines

  • Iowa Domestic Violence Hotline
    1-800-770-1650 or text “IOWAHELP” to 20121.
    Free and confidential phone services
  • Iowa Sexual Abuse Hotline
    (800) 284-7821
  • Sexual Assault Response Team (SART)
    (515) 286-3600

Agencies Serving Polk County

  • Children and Families of Iowa
    (domestic violence, emergency shelter)
    (515) 471-8699
    Crisis Line: (800) 942-0333 (Counties: Polk and Warren)
  • L.U.N.A.
    (domestic violence, sexual abuse – Latinx Community)
    1-866-256-7668 (24 hour crisis line)
    (Counties: Polk, Warren and Marshall)
  • Monsoon Asians & Pacific Islanders in Solidarity
    (domestic violence, sexual abuse – Asian/Pacific Islander Community)
    (515) 288-0881 (24 hour crisis line)
    Click here for COVID-19 public letter
    Click here for policy (Counties: Statewide)
  • NISAA
    (domestic abuse, sexual assault – African Immigrant & Refugee Community)
    (515) 288-0881 (24 hour crisis line)
    (Counties: Statewide)
  • Polk County Crisis and Advocacy Services
    (violent crimes, sexual abuse)
    (515) 286-3600 (24 hour crisis line)
    (Counties: Polk and Warren)
  • RISE
    (domestic abuse, sexual assault – Native American Community)
    (641) 481-0334
    (Counties: Statewide)
  • Transformative Healing
    (sexual abuse – a safe space for LGBTQIA victims/survivors)
    (319) 389-8430
    (Counties: Statewide)

English Language Learning Community

EMBARC Multi-lingual crisis response website

Multi-lingual crisis response website, crisis help-line, daily news & resources in the community:
https://sites.google.com/embarciowa.org/embarc-crisis-response/home in the following languages:

  • Burmese
  • Chin-Mizo
  • Karen
  • Karenni
  • Kirundi
  • Kunama
  • Swahili

Refugee Alliance of Central Iowa (RACI)

COVID-19 Helpline:
1-877-558- 2609

COVID-19 Website:
https://www.refugeeallianceofcentraliowa.org/covid19-information

Interpreters will be available 8:30 a.m.-5:00 p.m. with a 24-hour voicemail for the following languages but not limited to:

  • Amharic
  • Arabic
  • Burmese
  • Spanish
  • French
  • Karen
  • Karenni
  • Kinvamulenge
  • Kinyarwanda
  • Kirundi
  • Kunama
  • Mabaan
  • Mandarin
  • Nepali
  • Nuer
  • Somali
  • Swahili
  • Tigrinya
  • Vietnamese

If anyone has any questions about food benefits, or needs help to enroll, they are welcome to contact the Bureau of Refugee Services at 515-875-5600.

To report any incidents of bias against Asian Americans

Please fill out this form and report any incidents to the City of Des Moines Commission on Human Rights:  https://docs.google.com/forms/d/e/1FAIpQLSe_VehuejzRKkK8ipyuSIJKtC4eZ-bZwhsNoHk_6gDA3qOFYQ/viewform

COVID-19 Information for Undocumented Immigrants in Iowa

Please refer to this resource for information helpful to undocumented immigrants during this time:

Other Translated COVID 19 Resources

Iowa Department of Human Rights Multilingual Resources

While the coronavirus continues to impact lives across Iowa, the Iowa Department of Human Rights wants to ensure that Iowans have important information to protect themselves and their loved ones. In critical and emergency situations, the Iowa Department of Human Rights will identify language access needs in areas of the state and share critical and emergency-related information through plain language, translations/interpretations, video and audio files, captioning, and other appropriate means.

https://humanrights.iowa.gov/covid-19/language-access?utm_medium=email&utm_source=govdelivery

For the latest gubernatorial proclamation on the re-opening of businesses and the public health care measures to be taken:
https://humanrights.iowa.gov/covid-19/language-access?utm_medium=email&utm_source=govdelivery

Iowa Spanish Helpline: 515-344-3936
Hours of operation: Monday-Saturday 8:00 am- 8:00 pm

Iowa Department of Education

For questions and information about student learning in several different languages:
https://educateiowa.gov/translated-covid-19-guidance-and-information-documents

American Friends Service Committee Immigration Attorney List

Employment

Iowa Workforce Development

Iowa Workforce Development
https://www.iowaworkforcedevelopment.gov/

Evelyn K. Davis Center For Working Families

During this unprecedented time, the Evelyn K. Davis Center is continuing to provide phone and web delivered services. Their job developers have all the tools needed to work one-on-one and services like resume development and connections to employers can still take place.

Please call 515-697-7700: leave a message as all calls are being received and directed to staff. Or, book an appointment with a Financial Coach online:
https://www.evelynkdaviscenter.org/

Goodwill Career Connection Center

Effective March 18, the Newton and Des Moines Career Connection Centers will be temporarily closed until further notice. For more information, visit:
https://www.dmgoodwill.org/news/coronavirus/

Financial Assistance

For information regarding unemployment

Iowa Workforce Development: Apply for Unemployment
https://www.iowaworkforcedevelopment.gov/file-unemployment

Financial Assistance for Veterans, Active Duty Service Members, National Guard and the Reserves

Financial Assistance for Veterans, Active Duty Service Members, National Guard and the Reserves
https://penfedfoundation.org/apply-for-assistance/coronavirus-emergency-financial-assistance/?content=on

Polk County General Assistance

Polk County Community, Family and Youth Services
2309 Euclid Avenue
Des Moines, IA 50310
Phone: 515-286-2088
https://www.polkcountyiowa.gov/

Low-Income Home Energy Assistance Program (LIHEAP)

May help with a one-time payment made directly to the utility or heating vendor. Contact your local community action agency for eligibility guidelines.

Iowa Utilities Board (IUB) Disconnection Moratorium

The Iowa Utilities Board issued an emergency order on March 27 approving a moratorium on disconnections of electric and natural gas utility service, and investor-owned water utilities, during the COVID-19 public health emergency. The Iowa Attorney General explains that the moratorium will allow customers to keep these utility services during the pandemic. It is important to note that bills will continue to accrue during the moratorium, and If you are unable to pay your bills, contact your utility company to discuss a payment options to avoid a large unpaid balances and reduce the potential for service disconnection once the public health emergency has passed.

Customers with utility issues or questions may submit a complaint online at https://iub.iowa.gov/utility-complaints-or-inquiries, or contact the IUB Customer Service Department by telephone at 877-565-4450 or (515) 725-7321 and by email at customer@iub.iowa.gov.

Food Assistance

Des Moines Public Schools

On Monday, April 20, DMPS will increase the number of meal distribution sites from 22 to 50, offering meals to any child aged 18 or younger. The grab-and-go style meals will include a lunch and a breakfast for the next day. Additional food items will be available to students on Fridays to take home for the weekend. The meal sites are open weekdays from 11:30 AM – 12:30 PM.

Below are the elementary school food distribution sites opening on April 20:

  • Capitol View Elementary School, 320 East 16th St.
  • Carver Elementary School, 705 East University Ave.
  • Cattell Elementary School, 3101 East 12th St.
  • Edmunds Elementary School, 950 15th St.
  • Findley Elementary School, 3025 Oxford St.
  • Garton Elementary School, 2820 E. 24th St.
  • Greenwood Elementary School, 316 37th St. (back driveway)
  • Hillis Elementary School, 2401 56th St.
  • Howe Elementary School, 2900 Indianola Ave.
  • Hubbell Elementary School, 800 42nd St.
  • Jackson Elementary School, 3825 Indianola Ave.
  • King Elementary School, 1849 Forest Ave.
  • Lovejoy Elementary School, 801 E. Kenyon Ave.
  • Madison Elementary School, 806 E. Hoffman St.
  • McKinley Elementary School, 1610 SE 6th St.
  • Monroe Elementary School, 3015 Francis Ave.
  • Moore Elementary School, 3716 50th St.
  • Morris Elementary School, 1401 Geil Ave.
  • Moulton Elementary School, 1541 8th St.
  • Oak Park Elementary School, 3928 6th Ave.
  • Park Avenue Elementary School, 3141 SW 9th St.
  • Perkins Elementary School, 4301 College Ave.
  • Phillips Elementary School, 1701 Lay St.
  • Pleasant Hill Elementary School, 4801 E. Oakwood Dr.
  • River Woods Elementary School, 2929 SE 22nd St.
  • Samuelson Elementary School, 3929 Bel Aire Rd.
  • South Union Elementary School, 4201 South Union St.
  • Stowe Elementary School, 1411 East 33rd St.
  • Willard Elementary School, 2941 Dean Ave.
  • Windsor Elementary School, 5912 University Ave.
  • Wright Elementary School, 5001 SW 14th St.

Middle school sites will remain open:

  • Brody Middle School, 2501 Park Ave.
  • Callanan Middle School, 3010 Center St.
  • Goodrell Middle School, 3300 E. 29th St.
  • Harding Middle School, 203 East Euclid Ave.
  • Hiatt Middle School, 1430 East University Ave.
  • Hoyt Middle School, 2700 East 42nd St.
  • McCombs Middle School, 201 County Line Road
  • Meredith Middle School, 4827 Madison Ave.
  • Merrill Middle School, 5301 Grand Ave.
  • Weeks Middle School, 901 East Park Ave.

High schools providing meals:

  • North High School, 501 Holcomb Ave.

Early childhood centers providing meals:

  • Jesse Franklin Taylor, 1801 16th
  • McKee Education Center, 2116 E 39th Ct.

DMPS will continue providing meals at the following auxiliary locations (please note a handful of former meal sites have moved to the nearest elementary school):

  • The Meadows, 2525 County Line Rd.
  • Deer Ridge, 6000 Creston Ave.
  • The Watchman, 2723 Euclid Ave.
  • Willow Park, 6514 Chaffee Rd.
  • Oak View Terrance, 2901 Boston Ave.
  • Apartments at 2501 24th St.

Des Moines Area Religious Council (DMARC) Food Pantries

DMARC has implemented alternative methods for food distribution at our partner food pantries and Mobile Food Pantry locations.

Please view our list of food pantries and call ahead before you visit, as we are continuously monitoring new developments and changes may be implemented rapidly. Information on alternative pantry distribution policies is below. If a DMARC partner food pantry is not listed below, assume they are operating as usual, but please call ahead to confirm.

  • DMARC Mobile Food Pantry
    (515) 282-2026
    The Mobile Food Pantry will not allow visitors inside but instead will distribute pre-packaged food with a grab and go system.
    View the Mobile Food Pantry’s adjusted schedule for May 2020.
  • Bidwell Riverside Center
    (515) 244-6251, ext. #213
    The pantry will operate via curb-side service, no visitors are allowed entry to the pantry. Visitors will stay in their car while waiting to be assisted, or may “walk up” and wait at picnic tables if they do not have a car. Visitors will receive a pre-packed bag of food, according to household size.
    The food pantry is eliminating Saturday hours and closing an hour early on Tuesdays. The new food pantry hours are as follows:
    Monday: 10:00am – 3:00pm
    Tuesday: 10:00am – 6:00pm
    Wednesday: 10:00am – 3:00pm
    Thursday: 10:00am – 5:00pm
    Friday: 10:00am – 3:00pm
    All EHIP (essential household items program) appointments have been cancelled until further notice. This program is closed until further notice. Clothing and Household services are also canceled until further notice.
  • Caring Hands Eastview Community Center
    (515) 809-2356
    Visitors will wait in their vehicles upon arrival. Pantry staff and volunteers will bring a form with the food choices for the monthly food supply. The order will be taken back inside, filled, and returned to visitors. Visitors coming for the weekly supply will be given a pre-filled box of food.
  • Catholic Charities Outreach Center
    (515) 262-7290
    Visitors will check in at the front door and then wait outside or in their vehicle while their food box is being prepared according to their family size. The food box will be brought outside to the family. No visitors will be allowed entry into the pantry at this time. Anytime items will be made available via the service window pre-bagged.
  • Central Iowa Shelter & Services
    (515) 284-5719
    The food pantry at CISS is closed temporarily until further notice.
  • Drake Area Food Pantry
    (515) 518-4770
    All IMPACT offices are currently closed to walk-in services. Families must call their local IMPACT Resource Center before going to an office. IMPACT staff will complete most of the food pantry intake over the phone and will schedule a time for pick-up. Families will receive a pre-packaged meal box or bag based on the number of people within their household. At this time, all “Anytime” items will be available on a first-come-first-serve basis on shelving located outside the office doors. Limited personal hygiene items are available at this time and families in need of these items must call their local IMPACT Resource Center to see what is available.
  • Polk County Northside Food Pantry
    (515) 286-2220
    Polk County Northside Food Pantry is operating under limited hours. The pantry will be open from 8:00-10:00am, Monday through Friday.
  • Polk County River Place Food Pantry
    (515) 286-3695
    Food will be distributed in pre-selected packages based on family size.
  • Salvation Army Citadel
    (515) 266-3156
    Food will be distributed in pre-packed bags of food.
  • Salvation Army Temple
    (515) 282-3422
    Food will be distributed in pre-packed bags of food.

DMARC Food Pantry Delivery Service

If a person is unable to obtain food by either visiting a food pantry location or by using a proxy to pick up food for them, they may call to request a delivery. DMARC is asking that only those with health, transportation, or other mitigating circumstances use this service.

People can call 1-833-DMARC-20 (1-833-362-7220) toll-free to request a delivery. This number will be staffed by trained volunteers and staff from 9:00am to 12:00pm, Monday through Friday. Requests for delivery will be taken on a first-come first-serve basis, and delivery capacity will depend on the number of volunteers available. The service is launching with a maximum of 50 food pantry deliveries per day. Requests for delivery will close at 12:00pm or after 50 spots have been filled.

Once the order is placed, food will be delivered to the person’s doorstep with a no-contact drop-off the following business day between 9:00am and 12:00pm.

Food Bank of Iowa

The Food Bank of Iowa provides food to other organizations that serve Iowans in need. Please visit the website for a list of Food Bank of Iowa partner agencies.
https://www.foodbankiowa.org/gethelp

Project Zume
Food Bank of Iowa recently partnered with Project Zume for emergency food support. If you need food assistance, please call 515-957-2900. Project Zume will give you information about a Project Zume food distribution near you or arrange a home delivery. If you are wanting to pick up food from Cottage Grove, please sign up here. Below are the days and times these distributions are active.

  • Cottage Grove Church
    • Mondays, Wednesdays, and Saturdays: 9:00 a.m. – 11:00 a.m. and 3:00 p.m. – 5:00 p.m.
  • Eternity Church
    • Tuesdays and Thursdays: 9:00 a.m. – 11:00 a.m. and 3:00 p.m. – 5:00 p.m.
    • Saturdays: 1:00 p.m. – 3:00 p.m.

Expanded DHS Food Assistance in response to COVID-19

Expanded DHS Food Assistance in response to COVID-19
https://dhs.iowa.gov/COVID19/FoodSecurity

Women, Infants, and Children (WIC) Program

WIC (Women Infants, & Children) is a supplemental nutrition program for babies, children under the age of 5, pregnant women, breastfeeding women, and women who have had a baby in the last 6 months. Call your local agency to sign-up for benefits.

Polk County WIC Agency Contact Information:

Broadlawns
2300 Euclid Avenue, Suite D
Des Moines, IA 50310
Phone:, (515) 282-5800
Alt#:, (515) 263-5660
Hours:, M – F / 8:00 am – 4:30 pm

For more information visit: https://idph.iowa.gov/wic

Health

Primary Health Care (PHC) Respiratory Clinic

If you or a member of your family are experiencing fever, cough, and shortness of breath you may visit the PHC Clinic Monday through Friday, from 8:00 am to 5:00 pm. The Clinic is located just south of the Bery Engebretsen Clinic at 2401 SE 14th Street in Des Moines. No appointment is necessary.

About the clinic:

  • It is for the evaluation of patients with respiratory symptoms only.
  • Patients will remain in their cars during this visit as this location has a garage with doors on both the north and south side, allowing patients to drive through.
  • Patients will not be guaranteed a COVID-19 test. They will be tested according to Iowa Department of Public Health guidelines.
  • https://phciowa.org/respiratory-clinic/

COVID-19 Health Related Information

  • Call 2-1-1 first or use the 211 online chat system
  • On-line resources: https://www.211iowa.org/search-for-resources/
  • Broadlawns, 515-282-2200
  • The Iowa Clinic, 515-875-9268
  • MercyOne, 515-247-3121
  • Polk County Health Department, 515-286-3798
  • Primary Health Care, 643-4310 (Mercy), 248-1500 (University), 225-7201 (West)
  • Unity Point, 800-424-3258

CDC Recommendations for Face Coverings

  • The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies)
  • Wearing a cloth covering helps to slow the spread of the virus and prevents people who may have the virus and do not know it from transmitting it to others
  • Cloth face coverings can be made from household items or common materials such as an old t-shirt or bandana
  • See the website for instructions: https://www.cdc.gov/coronavirus/2019-ncov/downloads/DIY-cloth-face-covering-instructions.pdf

Medicaid Guidelines

Medicaid is a health insurance program based on income. In addition to meeting certain income levels, you need to meet specific eligibility requirements to receive Medicaid coverage. If your income has changed due to the COVID-19 crisis, you may be eligible to receive Medicaid coverage for you and your family. See guidelines and how to apply here: https://dhs.iowa.gov/ime/members/who-receives-medicaid

University of Iowa Tele Mobile Clinic

The University of Iowa Mobile Clinic is an organization that provides free health screening, prevention, education, and basic health services to any Iowa resident who experiences a barrier to getting healthcare elsewhere, like those who are uninsured. Due to COVID-19, they are offering Telemedicine appointments. This means that you will be able to talk to a provider via webcam/smart phone about a specific medical concern or if you need a refill on an existing medication (ex: for diabetes or high blood pressure). They are also able to connect people with mental healthcare resources and social work appointments to help individuals get connected to local resources and get signed up for insurance. Call or text 319.535.2684 to request a free phone or webcam medical appointment. Our services are offered in 4 languages: English, Spanish, Arabic, and French (plus other languages upon request).

See their website for more information: https://iowamobileclinic.org/

Test IOWA

TestIowa is a new initiative in partnership with our state leaders and private corporations. Our goal is to dramatically increase the rate of COVID-19 testing so Iowans can have better access to testing and help stem the spread of COVID-19 to get us back to normal as quickly as possible. Complete the online health assessment here: https://www.testiowa.com/

Housing/Homelessness

Primary Health Care Centralized Intake

Individuals who are at imminent risk of, or are currently experiencing homelessness should contact Primary Health Care to schedule a Centralized Intake appointment. These appointments will be conducted over the phone. Please call 515-248-1850. If staff members are unavailable, please leave a voicemail and they will return the call to complete the appointment over the phone.

Eviction Moratorium

There have been several different policies, laws, and proclamations issued by the Governor of Iowa, the Iowa Supreme Court, and even the President and Congress that deal with the rights of tenants in rental housing. These include “eviction moratoriums” – in other words, stopping the eviction process during the current crisis, as well as restrictions on ending leases for nonpayment of rent or other reasons. For more information visit: https://www.iowalegalaid.org/resource/2020-coronavirus-outbreak-what-you-need-to-know#Evictions

Legal

Iowa Legal Aid

The Iowa COVID-19 Legal Information Hotline is a free service available to Iowans who are experiencing legal issues due to the COVID-10 emergency. Iowans experiencing any type of legal problem due to this crisis, such as facing eviction, being denied unemployment benefits, such as facing eviction, being denied unemployment benefits, experiencing employment issues, or being a victim of identity theft can call the hotline. Callers will leave a message and Iowa Legal Aid staff will call them back to screen them for eligibility. Those who are eligible will be connected with an Iowa Legal Aid attorney. Those who are not eligible for services will be connected with a volunteer attorney through the Iowa State Bar Association and the Polk County Bar Association.

Legal Information Hotline: 1-800-332-0419

Get answers to an expansive list of legal questions regarding evictions, child custody/visitation, court access, Medicaid, unemployment insurance, student loans and the stimulus payments, etc.:

https://www.iowalegalaid.org/resource/2020-coronavirus-outbreak-what-you-need-to-know

Mental Health

Mosaic Family Counseling

The Student Assistance Program (SAP) is a free and confidential, rapid response intervention that is free to students and families. Each DMPS student or a member of their family may access up to 5 free sessions with a therapist from MOSAIC FAMILY Counseling Center Inc. SAP may be accessed through tele-health (secure video chat) or telephone call.

SAP can help students and their families cope with the stress of the current environment, especially the new concerns related to COVID such as the new home routines and access to much needed resources. SAP can also address any of the following: social struggles, behavior issues, anxiety, depression, family stress and conflict. We are committed and responsive! Visit our website: https://www.mosaicfamilyinc.com/ or call 515-724-8920 for more information.

NAMI of Greater Des Moines (National Alliance on Mental Illness)

For access to mental health supports, including a mental health resource line that has a Peer Support Specialist working from 8:30-4:30 M-F, please call (515)-254-0417 or visit http://www.weareherewithyou.com/

COVID-19 Resource and Information Guide in English and Spanish with information on topics about stress, anxiety, assistance programs, and more.

Family Support Group – For adults supporting a loved one with a mental illness Mondays at 5 p.m.

Connection Support Group – For adults living with a mental illness are Tuesdays at 1 p.m., Wednesdays at 7 p.m., and Fridays at 11 a.m.

Schedules are subject to change. For updated schedule information, please subscribe to our email list https://www.namigdm.org/index.cfm?nodeID=74255&audienceID=1 or visit the NAMI Facebook page: https://www.facebook.com/NAMIGDM/

Hamilton’s Funeral Home

Hamilton’s Academy of Grief & Loss has an array of resources available of to support grieving families which also include some online learning options: https://childrengrieve.org/education/online-learning

Please Pass the Love

Resources for youth and adults to connect and relate with others. All programs are FREE. Virtual programs available weekly for elementary, middle, and high school youth. Resources for adults also available. To join the groups, please see the website: https://www.pleasepassthelove.org/covid-19-resources

National Suicide Prevention Lifeline

If you are struggling with thoughts of suicide, the National Suicide Prevention Lifeline can help. Please call 1(800) 273-TALK (8255) or text 741741 for a Crisis Text Line.

Your Life Iowa (Iowa Department of Public Health)

Your Life Iowa
Chat live, call 1-855-581-8111, text (855) 895-8398
www.yourlifeiowa.org/

Everyone needs help sometimes. If you or a loved one are facing a problem with alcohol, drugs, gambling, mental health or suicidal thoughts, you’re not alone. That is why the Iowa Department of Public Health has created YourLifeIowa.org so Iowans can chat live, text, or call and get reliable information and treatment options, and find nearby help.

School based mental health providers

In response to COVID-19, most agencies that provide school based mental health services in Des Moines Public Schools have added phone and video options to continue providing therapy services to Des Moines Public School students. Please contact your student’s provider directly to learn more about options available.

Unity Point Behavioral Health Urgent Care

Behavioral Health Urgent Care provides services to individuals who are needing mental health services, psychiatric evaluation and assessment, addiction medicine, crisis services and community resources.

Urgent Care will be open 10 a.m. to 8 p.m., 7 days a week and is located at 1250 East 9th Street in Des Moines. (515) 263-2632.

This location will serve patients of all ages. Patients younger than 18 years of age must have a guardian with them. Patients are advised to utilize the Emergency Room instead of the Urgent Care Clinic if they are needing immediate medical attention (i.e. open or fresh wounds), are a minor who does not have a guardian to sign a consent to treat, demonstrating aggressive behavior or having a crisis outside of the hours listed above. For all other behavioral health, psychiatric and addiction related care, patients should access the new Behavioral Health Urgent Care.

Personal Hygiene Items and Cleaning Supplies

IMPACT Community Action Partnership

This agency is temporarily closed, but families can still access their pantries by calling to schedule a time for pick up. IMPACT can provide both food and personal care items.

Locations below:

  • Drake Area Pantry
    3226 University Ave Des Moines, IA 50311
    (515) 518-4770
  • Ankeny Resource Center
    2701 SE Convenience Blvd Suite #2, Ankeny, IA 50021
    (515) 965-0433
  • Army Post Resource Center
    500 Army Post Rd, Suite 17, Des Moines, IA 50315
    (515) 274-9496

Baby Food, Diapers, Formula & Wipes

Some agencies are temporarily closed or have adjusted hours due to the COVID-19 pandemic. Call agencies prior to accessing services.

  • Agape Pregnancy Center
    2550 ML King Jr Pkwy, Des Moines, IA 50310
    (515) 255-0243
    CLOSED
  • Alpha Women’s Center
    CLOSED until further notice

    • Ankeny
      114 SW State Street Ankeny, IA 50023
      (515) 965-7885
    • Des Moines
      3605 SE 14th Street Des Moines, IA 50320
      (515) 285-5700
  • Bethany Christian Services
    16 E. 6th St. Des Moines, IA 50309
    (515) 270-0824
  • Start Small Project
    Contact Person: Marlene (515) 729-3112
  • Bidwell Riverside Center
    1203 Hartford Avenue Des Moines, IA 50315
    (515) 244-6251
  • Birthright Des Moines
    5806 Hickman Road Des Moines, IA 50322
    (515) 633-2133
  • Catholic Charities
    1815 Hubbell Avenue Des Moines, IA 50316
    (515) 262-7290
  • Creative Visions
    1343 13th St Des Moines, IA 50314
    (515) 244-4003
    CLOSED until March 31
  • CROSS Outreach Des Moines
    3226 University Avenue Des Moines, IA 50311
    (515) 279-9998
  • DMARC Offices 
    1435 Mulberry Street Des Moines IA 50309

    • Call (515) 277-6969 to find which pantries currently have baby/infant supplies available
  • EveryStep
  • Young Women’s Resource Center
    818 5th Avenue Des Moines, IA 50309
    (515) 244-4901

Technology

Mediacom Connect2Compete

Mediacom‘s Connect2Compete low-cost internet program has increased its speed to 25 megabits per second (Mbps). Qualifying families who subscribe before May 15, 2020 will receive 60 days of complimentary Mediacom internet access, with a cost of $9.95/month thereafter. There is no deposit, no contract, no installation fees, no equipment rental fees, and the Wi-Fi modem will be given via no-cost lease. Apply by calling 855-904-2225 or online: https://mediacomc2c.com/apply.aspx

Qualifications:

  • At least one student in grades k-12 living at home
  • At least one student qualifies for free or reduced-price school lunch
  • Family is not a current Mediacom internet customer and have NOT subscribed to their internet services in the past 90 days
  • Family does not have an outstanding Mediacom bill or unreturned Mediacom equipment

Transportation

Des Moines Area Regional Transit Authority

Beginning Wednesday, April 1, 2020, DART will temporarily reduce access to the lobby at DART Central Station. Because of this, most doors into the building will be locked, and riders who need to access the building will need to do so through the south doors that face the bus platforms. Riders are encouraged to only ride DART buses for necessary trips, such as traveling to work, the grocery store or the pharmacy. Whenever possible, riders should remain at least 6 feet away from others, should wash their hands frequently and should avoid touching their face to prevent the potential spread of COVID-19.

For the latest updates go to: http://www.ridedart.com/mydart/next-dart-bus

Free Online Community Partner Programs

Anchor Nutrition and Fitness/ Anchor Kids Fitness Club

Anchor Nutrition produces workouts, yoga, registered dietitian talks, food prep demos and Q & A’s on Tuesdays and Thursdays at 6pm and Saturdays at 9 a.m. on their Facebook page: https://www.facebook.com/pg/Anchor.NF/events/

ArtForce Iowa

ArtForce Iowa offers arts and music lessons in their Artful Connections series on their Facebook page at 11:30 a.m., Monday through Friday. Lessons can be found at: https://www.facebook.com/artforceiowa/

Des Moines Music Coalition

The Des Moines Music Coalition produces virtual classes for their hip-hop and rock band programs which are targeted towards middle and high school students. Visit this website to learn how to sign up for classes: http://www.desmoinesmc.com/dmmc-online-music-classes-now-available/

Des Moines Public Library

The Des Moines Public Library allows streaming and downloading of e-books, audio books, magazines, courses, newspapers & films: https://www.dmpl.org/read-watch/stream-download

Iowa Safe Schools

Iowa Safe Schools offers Gay Straight Alliance (GSA) virtual meetings for students on Tuesdays & Fridays at 2:00 p.m.: https://www.facebook.com/pg/iowasafeschools/events/?ref=page_internal

Drag Queen Story Time is the perfect activity while social distancing. Spread love, enjoy classic children’s books, and laugh along with our queens every Tuesday at 10 a.m. watch here: https://www.facebook.com/pg/iowasafeschools/events/?ref=page_internal

Iowa State Extension (Polk County)

Polk County Extension provides reliable, research-based resources across a broad range of topics and interests that can support Des Moines families and students. Available online resources include:

  • educational resources for youth through Polk County 4-H and Iowa 4-H
  • health and financial information aimed at individuals, parents, children, and caregivers
  • nutrition programs to help keep families healthy
  • critical hotlines and phone numbers where Des Moines residents can reach out to an ISU expert directly.

Visit the Extension website for more information on specific classes and events: https://www.extension.iastate.edu/polk/content/polk-county-extension-online-resources

Iowa State Extension is also offering a virtual, six- week (1 hour per week) series focused on practical strategies to manage stress, difficult emotions, & help improve overall well-being, relationships, & performance in school, sports, the arts, & other daily activities: https://iastate.qualtrics.com/jfe/form/SV_38GsVsMTcAeB9oV

The program will be offered for youth in grades 7-12 starting the week of June 1. Participants will receive The Mindful Teen book and journal. Deadline to register is May 24th. Questions? Email Tiffany at: berkenes@iastate.edu

Jewel’s Academy

Jewel’s Academy extends support for students who need math tutoring on Tuesdays and Thursdays from 4:00- 6:00 p.m.: http://jewelsacademy.com/ Starting June, a Virtual App Camp will teach students how to create an app to help the community. Students will compete for a $100 Amazon gift card.

Music Speaks

Music Speaks presents two venues for virtual music experiences: Virtual Music Sessions: https://www.musicspeakstherapy.com/virtual and Live Streaming: https://www.youtube.com/channel/UCJyDSRidd1o23E6guEBJMAw OR https://www.facebook.com/musicspeakstherapy/

YMCA of Greater Des Moines

The YMCA website provides several virtual workouts for the body, mind and spirit: https://www.dmymca.org/