Student Services Contact Form

If you cannot find assistance on this page, please click here to complete our contact form so our staff can follow up with you.

Des Moines Public Schools is committed to providing as many connections to services for students and families as possible during the COVID-19 closure. We know these are challenging times. While our staff cannot replicate the support provided in person at school, we will continue to work tirelessly to find as many resources for families as possible. Please check back regularly as this list will be updated as our community finds new ways to adapt to a new normal during the Coronavirus pandemic.

Childcare

MetroKids Registration

Registration is now open for our full-day MetroKids programming while DMPS is 100% virtual for all students. Metro Kids will be offering programming Monday-Friday from 7am-5pm at nine elementary sites for students in grades kindergarten through fifth and one site for students in grades preschool through fifth. Please note: our program will be following all DHS and CDC guidelines to ensure a safe environment. This includes limited capacity with small groups of 10-15 and temperature and health checks will be conducted prior to children entering the program.

Existing MetroKids families can register through their SchoolCareWorks Parent Portal and families new to MetroKids can email dmpsmk@dmschools.org to set up an account

Community Partners

DMPS is committed to working with our community to provide options for families while DMPS is 100% virtual. The following organizations are working to provide full day programming for our students. Please visit their websites for more information:

If you need childcare options

Call 1-855-244-5301 or go to https://iowaccrr.org/families/

If you are a provider and need support

Guide to Child Care in Iowa: Iowa Child Care Resource and Referral 
https://iowaccrr.org/resources/files/BGP/121%20CCRR%20Brochure.pdf

How to plan if a caregiver becomes ill

Clothing Assistance

Capitol Hill Lutheran Church

Capitol Hill Lutheran Church
511 Des Moines St. Des Moines

Call the office church office at 515-244-8913 or inquire: info@chlcdesmoines.org

Central Iowa Shelter & Services

Central Iowa Shelter & Services
1420 Mulberry St.

Clothing, including warm winter clothing when available. For information about clothing status, contact Melissa Gradischnig at (515) 564-5752 or melissag@centraliowashelter.org. For more information about CISS: https://centraliowashelter.org/what-we-do/clothing-closet-food-pantry.html

Dress for Success

Dress for Success
6000 Grand Ave.

The mission of Dress for Success is to empower women to achieve economic independence by providing a network of support, professional attire and the development tools to help women thrive in work and in life. For more information, visit: https://desmoines.dressforsuccess.org/ or call: 515-288-0130

Eddie Davis Community Center

Eddie Davis Community Center
1312 Grand Ave, West Des Moines

Open Monday- Friday, Noon -4 p.m. For more information: https://www.eddiedaviscenter.org/ or call 515-277-1103.

Highland Park Christian Church

Highland Park Christian Church
4250 NW 6th St.
Clothing closet with gently used clothes. For hours and details, visit: http://www.hpchristiandsm.org/?page_id=31 or call the church office: 515-244-3182.

St. Vincent De Paul

Make an appointment at either location:

  • 1426 6th Avenue: 515-282-8327 Ext. 14
  • 520 Army Post Road: 515-282-8328 Ext. 30

For more information: http://svdpdsm.org/social-services/

Zion Church

Zion Church
4300 Beaver Ave.
Used clothing for children and adults as well as bedding and some housewares are available free of charge. Open for limited hours due to Covid19 concerns. Open Tuesdays and Wednesdays 10 a.m.- noon. Located 4300 Beaver Ave. For other resources: Contact the office at 270-8142 or http://ziondsm.org/what-we-do/clothing-closet/

Domestic Violence/Victims Services

24-hour Crisis Hotlines

  • Iowa Domestic Violence Hotline
    1-800-770-1650 or text “IOWAHELP” to 20121.
    Free and confidential phone services
  • Iowa Sexual Abuse Hotline
    (800) 284-7821
  • Sexual Assault Response Team (SART)
    (515) 286-3600

Agencies Serving Polk County

  • Children and Families of Iowa
    (domestic violence, emergency shelter)
    (515) 471-8699
    Crisis Line: (800) 942-0333 (Counties: Polk and Warren)
  • L.U.N.A.
    (domestic violence, sexual abuse – Latinx Community)
    1-866-256-7668 (24 hour crisis line)
    (Counties: Polk, Warren and Marshall)
  • Monsoon Asians & Pacific Islanders in Solidarity
    (domestic violence, sexual abuse – Asian/Pacific Islander Community)
    (515) 288-0881 (24 hour crisis line)
    Click here for COVID-19 public letter
    Click here for policy (Counties: Statewide)
  • NISAA
    (domestic abuse, sexual assault – African Immigrant & Refugee Community)
    (515) 288-0881 (24 hour crisis line)
    (Counties: Statewide)
  • Polk County Crisis and Advocacy Services
    (violent crimes, sexual abuse)
    (515) 286-3600 (24 hour crisis line)
    (Counties: Polk and Warren)
  • RISE
    (domestic abuse, sexual assault – Native American Community)
    (641) 481-0334
    (Counties: Statewide)
  • Transformative Healing
    (sexual abuse – a safe space for LGBTQIA victims/survivors)
    (319) 389-8430
    (Counties: Statewide)

English Language Learning Community

Central Iowa Immigrant Emergency Support Fund (CIIESF)

The fund is set up to meet the needs of Iowa immigrants in meatpacking and farmworkers who do not qualify for government assistance during this global pandemic. The fund assists community members facing significant challenges due to loss of income, illness, or other COVID-19 related impacts. The assistance has covered basic needs including rent, mortgages, utilities, transportation, and medicine for individuals and their families during the last few months. https://docs.google.com/forms/d/e/1FAIpQLSdGxJ-fXpIRtVgx4V58LCLVDkct2siRAA-lmR_6wwRg_SftIg/viewform

EMBARC

Multi-lingual crisis response website, crisis help-line, daily news & resources in the community:
https://sites.google.com/embarciowa.org/embarc-crisis-response/home

Have you lost your home or been treated unfairly because people thought you had COVID-19? Or because of your race, color, or where you are from? The Iowa Civil Rights Commission and EMBARC can help you if you experienced discrimination because of COVID-19.

Please contact us if you have questions or want to share your experience.

  • Burmese 515.207.9442
  • Chin Dialects 515.216.0974
  • Karen 515.216.0143
  • Karenni 515.216.0712

Instructional Videos:

Refugee Alliance of Central Iowa (RACI)

COVID-19 Helpline:
1-877-558- 2609

COVID-19 Website:
https://www.refugeeallianceofcentraliowa.org/covid19-information

2020 Refugee Summit: Getting Through COVID-19 Together | Webinar Series| October- December:
https://www.refugeeallianceofcentraliowa.org/refugee-summit

Interpreters will be available 8:30 a.m.-5:00 p.m. with a 24-hour voicemail for the following languages but not limited to:

  • Amharic
  • Arabic
  • Burmese
  • Spanish
  • French
  • Karen
  • Karenni
  • Kinvamulenge
  • Kinyarwanda
  • Kirundi
  • Kunama
  • Mabaan
  • Mandarin
  • Nepali
  • Nuer
  • Somali
  • Swahili
  • Tigrinya
  • Vietnamese

If anyone has any questions about food benefits, or needs help to enroll, they are welcome to contact the Bureau of Refugee Services at 515-875-5600.

Karen Video:
https://www.youtube.com/watch?v=igYAevYCkUI&mc_cid=955aca39b5&mc_eid=8198476d25

To report any incidents of bias against Asian Americans

Please fill out this form and report any incidents to the City of Des Moines Commission on Human Rights:  https://docs.google.com/forms/d/e/1FAIpQLSe_VehuejzRKkK8ipyuSIJKtC4eZ-bZwhsNoHk_6gDA3qOFYQ/viewform

COVID-19 Information for Undocumented Immigrants in Iowa

Please refer to this resource for information helpful to undocumented immigrants during this time:

How to plan if a caregiver becomes ill in Spanish and Somali

IMPACT

Also see IMPACT below under the Financial Assistance category.
Language interpreters are available by calling the Iowa COVID-19 English Language Learner (ELL) Help Line at 1-877-558-2609.

Iowa Congolese Association

ICOACH’s Transportation is available Monday – Saturday 6:00 a.m. – 9:00 p.m. Not available on Sundays. Due to a higher call volume of ride requests, ICOACH needs 48-hour notice for non-emergency appointments. If you or someone you work with need a ride, please contact ICOACH. Requests can be made by using one of these three options: www.icoachiowa.org

Iowa Refugee Counseling Services

Iowa Refugees Counseling Center (IRCC) provides culturally and linguistically appropriate outreach and mental health services to the meet the social and emotional health needs of refugees and immigrants. Due to COVID-19 restrictions, we are only able to offer counseling via telemedicine platforms, and only to those who have a conversational command of the English language. If you have no access to reliable internet service or to a confidential space, but still would like to participate in counseling services, we may be able to provide an office space and a computer for your use, on a weekly basis here at ICCompassion, but the therapist will still be remote. To schedule an appointment: https://www.iccompassion.org/refugeecounseling

Other Translated COVID 19 Resources

Iowa Department of Human Rights Multilingual Resources

Translated COVID-19 Guidance and Information Documents
COVID-19 guidance and information documents issued by the Iowa Department of Education are being translated into Iowa’s top six most used languages of Spanish, Arabic, Swahili, Karen, Karenni, and Vietnamese. Documents targeted specifically for families are being translated into the additional eight languages of Bosnian, Chinese (Traditional), Burmese, French, Nepali, Somali, Marshallese, and Nilo-Saharan. Translated documents will be added to this page as they are issued and updated.

https://educateiowa.gov/translated-covid-19-guidance-and-information-documents

Iowa Spanish Helpline: 515-344-3936
Hours of operation: Monday-Saturday 8:00 am- 8:00 pm

Iowa Department of Education

For questions and information about student learning in several different languages:
https://educateiowa.gov/translated-covid-19-guidance-and-information-documents

American Friends Service Committee Immigration Attorney List

Lutheran Services in Iowa (LSI) Online Citizenship Class

LSI has launched an online citizenship class to help prepare participants for their citizenship interview. Classes will be hosted via Zoom with an option to attend a morning or evening class. Participants who complete the class are eligible to receive free legal services through Justice for our Neighbors.

Requirements: Must be eligible for citizenship and have an intermediate level of English ability. Must have access to Zoom platform.

Registration: Next classes begin July 7th through September 10th, 2020. Call 515.271.7473 or email margaret.coles@lsiowa.org to register

Employment

Dress for Success Des Moines

The mission of Dress for Success is to empower women to achieve economic independence by providing a network of support, professional attire, and development tools to help women thrive in work and in life.

We accomplish this through 3 programs:

  • The Career Service Center: Career coaching and workshops are available for women entering the workforce
  • The Boutique – Personal Shopping Experience: One on one suiting experience for an upcoming interview, internship and/or employment
  • Professional Women’s Group: A group designed to support working women retain and advance in their careers

Contact Info: https://desmoines.dressforsuccess.org/ or call 515-288-0130

Iowa Works

IowaWORKS centers provide limited in-person to assist customers who are looking for work. Basic services include assistance with job searches, applications, resume preparation and other services to help Iowans with their employment needs. Individuals are strongly encouraged to telephone their local office to schedule an appointment. For more information: https://www.iowaworks.gov/vosnet/Default.aspx

  • Des Moines 200 Army Post – Phone: 515-281-9619, Option #9
  • Des Moines Park Fair Mall – Phone: 515-725-3601

To file for unemployment: https://www.iowaworkforcedevelopment.gov/new-claim
For information about unemployment insurance benefits, contact the IWD call center at 1-866-239-0843 or email http://wwww.iowaworkforcedevelopment.gov/file-claim-unemployment-insurance-benefits.

Evelyn K. Davis Center For Working Families

During this unprecedented time, the Evelyn K. Davis Center is continuing to provide phone and web delivered services. Their job developers have all the tools needed to work one-on-one and services like resume development and connections to employers can still take place.

Please call 515-697-7700: leave a message as all calls are being received and directed to staff. Or, book an appointment with a Financial Coach online:
https://www.evelynkdaviscenter.org/

U.S. Department of Labor

Financial Assistance

United Way 211

Simply Dial 211 or visit: https://www.unitedwaydm.org/211

United Way (211) has Polk County’s most up-to-date information about assistance programs. They can make the best referral based upon the facts of each individual.

CROSS Outreach

Serves our community in a virtual format with a primary focus on making a small gift toward rent, security deposit, electric or water bill assistance for Polk County residents facing a one-time crisis. We are unable to assist more than once in a 12-month period. For assistance, please call 515-279-9998 or visit: http://crossoutreachdm.org/

Iowa Finance Authority

Residential Utility Disruption Prevention Program. The program will benefit Iowans facing the disconnection of utilities due to an inability to pay electric, natural gas and water bills. Qualifying families must have lost income due to COVID-19. Call 515-348-8813 or visit: https://www.iowafinance.com/about/covid-19-ifa-recovery-assistance/?utm_medium=email&utm_source=govdelivery

  • Receive up to $2,000 towards utilities if at risk of disconnection due to COVID-19. The deadline for this is November 20. These monies may retro back: https://www.iowafinance.com/iowa-residential-utility-disruption-prevention-program/

    It is important to note that this money will NOT impact a household’s ability to apply for LIHEAP which started on November 1 and runs until April 30.

  • Funds have been allocated to help renters and mortgage owners with their payments to avoid eviction/foreclosure. This money will also retro. The max for renters is $3,200 (up to 4 months of payments) and $3,600 (up to 2 months of payments). IFA has let us know that the deadline for applications on this will be December 4. This way IFA can process all the applications before December 30. Here is where people would apply: https://www.iowafinance.com/covid-19-iowa-eviction-and-foreclosure-prevention-program/

IMPACT

  • Low-Income Home Energy Assistance Program (LIHEAP)
    • The Low-Income Home Energy Assistance Program (LIHEAP) helps qualifying low-income Iowa homeowners and renters pay for a portion of their electrical bills for the winter heating season. The assistance is based on household income, household size, type of fuel, and type of housing.
    • The application period runs from November 1, 2020 through April 30, 2021, with early applications accepted beginning October 1, 2020, for households that have a member who is at least 60 years of age, or disabled, or where disconnection is imminent.
    • Find out if you qualify here: https://humanrights.iowa.gov/dcaa/liheap/eligibility?utm_medium=email&utm_source=govdelivery
    • To apply over the phone, call (515) 518-4770. All appointments are done by phone only.
    • Or, to apply by mail, send applications here:
      IMPACT Community Action Partnership
      3226 University Ave
      Des Moines, IA, 50311
      Attn: Energy Team
    • Application/ English: https://844907e8-1291-4891-b34e-99495387c6ce.filesusr.com/ugd/cdba1d_baa4ba1423b3450f824d5a3247252fde.pdf
    • Application/ Spanish: https://844907e8-1291-4891-b34e-99495387c6ce.filesusr.com/ugd/cdba1d_4f65e6be34eb4053a795df05968a9ea3.pdf
    • Disconnected outside regular working hours (M-F 8:30-4:30)? Please call
      (515) 681-8472 or email energyassistance@impactcap.org.
    • Broken furnace? Call (515) 518-4770 to submit an application for a repair or replacement.
  • The EMBRACE program is a financial assistance program funded by the Des Moines Register that can provide up to $500 towards the purchase of household items, appliances, mattresses, car repairs or tires. IMPACT will take applications between Nov 25th- Jan 31st. Call to apply (515) 518-4770 and come in with the supporting documentation to finish the application with our staff. This program is first come, first served and the Des Moines Register may contact you for a story if you are selected for the program.
  • The RAYS program is a scholarship program for eligible youth to help cover costs for a multitude of activities including, but not limited to sports registration, band, dance, and other recreational programs. The RAYS Scholarship can provide up to $100 per individual and has a limit of $200 per household. Call to apply (515) 518-4770.

For these and other resources (food, hygiene, recreation discounts visit: https://www.impactcap.org/polk-resource-centers

Polk County General Assistance

General Assistance provides temporary assistance with basic and special needs to eligible Polk County residents. Individuals and families who are at risk due to a temporary crisis and/or a mental or physical incapacity and who meet income guidelines may be assisted. General assistance may help with:

  • Basic Needs- Food, Rental Assistance, Household/Personal Items and Utility Payments
    • Utility payments: For people whose electricity and/or water is already shut off or disconnected or if you can’t pay an arranged amount
  • Special Needs- Clothing, Furniture, Health Supplies, Traveler’s Aid
  • Property Tax Assistance- For information on property tax assistance programs call 286-3133.
  • Cremation- To apply for financial assistance for cremation, bring a completed application (found here: https://www.polkcountyiowa.gov/media/ftkchdyr/cremation_application.pdf) to our office or call 286-2088 for further information.

To apply for general assistance: https://www.polkcountyiowa.gov/community-family-youth-services/community-and-family/general-assistance/how-to-apply-for-general-assistance/
or call: 515-286-2088

Food Assistance

Des Moines Area Religious Council (DMARC) Food Pantries

DMARC collects and distributes food to 14 food network pantry sites and operates a mobile food pantry.

  • To find a pantry or mobile site near you visit: https://www.dmarcunited.org/food/find-a-pantry/
    Please call ahead before you visit, as we are continuously monitoring new developments and changes may be implemented rapidly: 515-277-6969
  • To view our list of alternative food distributions and procedures: https://www.dmarcunited.org/2020/03/covid-19/#pantry
  • Delivery Service is available if person is unable to obtain food by either visiting a food pantry location or by using a proxy to pick up food for them, they may call to request a delivery. Only those with health, transportation, or other mitigating circumstances should use this service.

Call 1-833-DMARC-20 (1-833-362-7220) toll-free to request a delivery between 9:00am to 12:00pm, Monday through Friday. Requests for delivery will close at 12:00pm or after 50 spots have been filled. Once the order is placed, food will be delivered to the person’s doorstep with a no-contact drop-off the following business day between 9:00am and 12:00pm. For more information: https://www.dmarcunited.org/food/delivery/

Global Greens Farmer’s Market

Refugee Connection Center parking lot (3200 University Avenue): Saturdays, 9 a.m.- 1 p.m.

Food Bank of Iowa

The Food Bank of Iowa provides food to organizations that serve Iowans in need.

Iowa Department of Human Services

If you need help with the application or have questions about eligibility, please call: 1-855-944-FOOD (3663).

Iowa Department of Public Health

WIC (Women Infants, & Children) is a supplemental nutrition program for babies, children under the age of 5, pregnant women, breastfeeding women, and women who have had a baby in the last 6 months. For qualifications and to apply: https://idph.iowa.gov/wic/how-to-apply. For more information, call (515) 281- 5650.

Iowa Healthiest State Initiative

Health

Broadlawns Urgent Care

Located at: 1801 Hickman Road, Des Moines

Patients with COVID-19 related symptoms (fever, cough, shortness of breath or difficulty breathing, chills, repeated shaking with chills, generalized muscle pain, headache, sore throat, new loss of taste or smell) can come to Broadlawns Urgent Care, Monday-Friday from 8 am-8 pm and Saturday 9am-3pm for free testing and treatment. https://www.broadlawns.org/clinics-and-services/main-campus-urgent-care

Patients concerned about exposure but without symptoms may be tested by their primary care provider in any of the Broadlawns Primary Care or Family Medicine clinics. https://www.broadlawns.org/clinics-and-services/primary-care-clinic

CDC Recommendations for Face Coverings

  • The CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores and pharmacies)
  • Wearing a cloth covering helps to slow the spread of the virus and prevents people who may have the virus and do not know it from transmitting it to others
  • Cloth face coverings can be made from household items or common materials such as an old t-shirt or bandana
  • See the website for instructions: https://www.cdc.gov/coronavirus/2019-ncov/downloads/DIY-cloth-face-covering-instructions.pdf

Creative Visions

Free dental screenings on Saturdays from 11a.m.- 1 p.m. Located at 1343 13th St., Des Moines, IA 50314/ (515) 244-4003

Iowa Department of Human Services

To check qualifications and apply for Medicaid (government health insurance program based on income): https://dhsservices.iowa.gov/apspssp/ssp.portal or https://www.healthcare.gov/
If your income has changed due to the COVID-19 crisis, you may be eligible to receive Medicaid coverage for you and your family. See guidelines and how to apply here: https://dhs.iowa.gov/ime/members/who-receives-medicaid

Primary Health Care (PHC) Drive-Through Respiratory Clinic

2401 SE 14th Street, Des Moines

  • This clinic is for the evaluation of patients with respiratory symptoms only.
  • If needed, tests for influenza and strep are available.
  • Patients seen here are not guaranteed a COVID-19 test. Individuals will be tested only if their symptoms and other criteria meet the established guidelines by the Iowa Department of
  • Public Health: https://idph.iowa.gov/Portals/1/userfiles/7/COVID%2019%20Testing%20Framework%203_19_20.pdf
  • Open Monday through Friday, from 8:00 am to 5:00 pm.
  • The Clinic is located just south of the Engebretsen Clinic.
  • No appointment is necessary. Patients will remain in their cars during this visit as this location has a garage with doors on both the north and south side, allowing patients to drive through.

TestIowa

  • TestIowa will provide anyone a free COVID-19 test who is interested in being tested, regardless of symptoms or potential exposure to the virus.
  • To take an assessment, go to the website: https://www.testiowa.com/en
  • For a list of TestIowa sites: https://coronavirus.iowa.gov/
  • For questions, call TestIowa at (515) 575-2131 or (844) 844-1561 (toll free). Lines are open 8am – 8pm, seven days a week (except Holidays).

University of Iowa Tele Mobile Clinic

The University of Iowa Mobile Clinic is an organization that provides free health screening, prevention, education, and basic health services to any Iowa resident who experiences a barrier to getting healthcare elsewhere. Due to COVID-19, they are offering Telemedicine appointments, help with mental health resources, social work appointments, finding local resources and getting signed up for insurance. Call or text (319) 535.2684 to request a free phone or webcam medical appointment. Our services are offered in 4 languages: English, Spanish, Arabic, and French (plus other languages upon request). See their website for more information: https://iowamobileclinic.org/

Zion Church

FREE Life Line (Health) Screening on December 3rd: https://www.lifelinescreening.com/community-circle

Housing/Homelessness

City of Des Moines

COVID Recovery Iowa

If you are at imminent risk of eviction or foreclosure and need legal assistance, Iowa Legal Aid may be able to assist you at no cost. Visit https://www.iowalegalaid.org/resource/applying-for-help-from-iowa-legal-aid or call 1-800-532-1275.

HOME Inc.

Provides renter and homeownership supports which include rental handbook, crisis counseling services, maintenance, repair and eviction resources. For more information, go to https://www.homeincdsm.org/. Eviction Prevention Hotline: 515-243-1277

Iowa Finance Authority: Eviction & Foreclosure Prevention Program

Governor Reynolds has allocated federal CARES Act funds to assist Iowans who have been economically impacted by COVID-19 and may be facing housing hardships. This program will provide short-term relief to income-eligible renters and homeowners who are at risk of eviction or foreclosure.

  • Rental assistance for up to four months. This can include months in arrears no earlier than the April 1 rent payment, ($3,200 maximum). Includes manufactured home rent and lot rent.
  • Mortgage assistance for up to four months (this can include up to two months in arrears) beginning with April 1 mortgage payment, ($3,600 maximum).

For more information: https://www.iowafinance.com/covid-19-iowa-eviction-and-foreclosure-prevention-program/ or call Housing Recovery Help Line (515)348-8813.

Iowa Mortgage Help

State-wide referral hotline, foreclosure intervention and negotiation and mediation services. For more information: https://www.iowamortgagehelp.com/ or call 877-622-4866.

Primary Health Care Centralized Intake

Centralized Intake offers a coordinated approach to assess and address the needs of individuals and families experiencing homelessness. To resolve homelessness, clients may be assigned to a case manager, referred to shelter, or referred to other agencies for further assistance. These appointments will be conducted over the phone. Please call 515-248-1850. For more information: https://phciowa.org/services/

Legal

Iowa Legal Aid

Defendants Guide to the Criminal Justice System During COVID-19

The Iowa COVID-19 Legal Information Hotline is a free service available to Iowans who are experiencing legal issues due to the COVID-10 emergency. Iowans experiencing any type of legal problem due to this crisis, such as facing eviction, being denied unemployment benefits, such as facing eviction, being denied unemployment benefits, experiencing employment issues, or being a victim of identity theft can call the hotline. Callers will leave a message and Iowa Legal Aid staff will call them back to screen them for eligibility. Those who are eligible will be connected with an Iowa Legal Aid attorney. Those who are not eligible for services will be connected with a volunteer attorney through the Iowa State Bar Association and the Polk County Bar Association.

Legal Information Hotline: 1-800-332-0419

Get answers to an expansive list of legal questions regarding evictions, child custody/visitation, court access, Medicaid, unemployment insurance, student loans and the stimulus payments, etc.:

https://www.iowalegalaid.org/resource/2020-coronavirus-outbreak-what-you-need-to-know

Mental Health

COVID Recovery Iowa

The program, called COVID Recovery Iowa, is now available. Counseling will take place via virtual sessions, chat or phone call. People of all ages may join groups online to find support and learn new strategies to cope with the effects of the pandemic in a variety of creative ways.

  • Call 800-447-1985 to connect with a counselor specializing in rural issues and agriculture 24 hours a day, seven days a week.
  • Call the Iowa Warm Line, 844-775-9276, to connect with a peer counselor or request to get in touch with a COVID Recovery Iowa counselor.
  • Parent Support Group: Discussing the impact and stress of COVID. Groups are free and will be held via ZOOM Wednesdays at 5p.m. TO JOIN PLEASE CONTACT: Chelsea.Siefken@pathwaysb.org
  • Pre-Teen Support Group: Discussing the impact and stress of COVID. Groups are FREE and will be held via ZOOM Tuesdays and Thursdays. Chelsea.Siefken@pathwaysb.org
  • Teen Support Group: Discussing the Impact and stress of COVID: Groups are FREE and will be held via ZOOM Tuesdays and Thursdays Caitlin.Pixler@pathwaysb.org
  • Visit www.COVIDrecoveryiowa.org and complete a contact form and a counselor will get back to you.
  • COVID Recovery Iowa offers free virtual counseling and assistance for all Iowans affected by COVID‑19.Phone: 1-844-775-WARM | Online help
  • Spanish Help Line: 531-800-3687
    Por Favor llame su llamada Telefonica sera respondida en espanol.

Mosaic Family Counseling

The Student Assistance Program (SAP) is a free and confidential, rapid response intervention that is free to students and families. Each DMPS student or a member of their family may access up to 5 free sessions with a therapist from MOSAIC FAMILY Counseling Center Inc. SAP may be accessed through tele-health (secure video chat) or telephone call.

SAP can help students and their families cope with the stress of the current environment, especially the new concerns related to COVID such as the new home routines and access to much needed resources. SAP can also address any of the following: social struggles, behavior issues, anxiety, depression, family stress and conflict. We are committed and responsive! Visit our website: https://www.mosaicfamilyinc.com/ or call 515-724-8920 for more information.

NAMI of Greater Des Moines (National Alliance on Mental Illness)

For access to mental health supports, including virtual programming, please call 515-277-0672 or visit: https://www.weareherewithyou.com/
COVID-19 Resource and Information Guide in English and Spanish with information on topics about stress, anxiety, assistance programs, and more.

COVID-19 mental health resources for African Americans: https://www.nami.org/Your-Journey/Identity-and-Cultural-Dimensions/Black-African-American?utm_medium=email&utm_source=govdelivery

Hamilton’s Funeral Home

Hamilton’s Academy of Grief & Loss has an array of resources available to support grieving families which also include some online learning options: http://hamiltonsfuneralhome.com/academy/overview.aspx

Iowa State Extension

Mindfulness Mondays (December 7th, 14th & 21st ) will provide your family with engaging resources, tools, and activities to support mental health and overall well-being. https://form.jotform.com/202725600388959

Please Pass the Love

Resources for youth and adults to connect and relate with others. All programs are FREE. Virtual programs available weekly for elementary, middle, and high school youth. Resources for adults also available. To join the groups, please see the website: https://www.pleasepassthelove.org/youth-programming

Iowa Crisis Chat: Non-judgmental support for individuals facing an emotional crisis. Staff are available from 9:00am to 2:00am, seven days a week. If it is outside of our hours of operation, call Your Life Iowa‘s 24/7 chat. You can also call us 24/7 at 1-855-325-4296. Free teen workshops: https://www.pleasepassthelove.org/virtual-workshops

National Suicide Prevention Lifeline

If you are struggling with thoughts of suicide, the National Suicide Prevention Lifeline can help. Please call 1(800) 273-TALK (8255) or text 741741 for a Crisis Text Line.

Your Life Iowa (Iowa Department of Public Health)

Your Life Iowa
Chat live, call 1-855-581-8111, text (855) 895-8398
www.yourlifeiowa.org/

Everyone needs help sometimes. If you or a loved one are facing a problem with alcohol, drugs, gambling, mental health or suicidal thoughts, you’re not alone. That is why the Iowa Department of Public Health has created YourLifeIowa.org so Iowans can chat live, text, or call and get reliable information and treatment options, and find nearby help.

School based mental health providers

In response to COVID-19, most agencies that provide school based mental health services in Des Moines Public Schools have added phone and video options to continue providing therapy services to Des Moines Public School students. Please contact your student’s provider directly to learn more about options available.

Unity Point Behavioral Health Urgent Care

Behavioral Health Urgent Care provides services to individuals who are needing mental health services, psychiatric evaluation and assessment, addiction medicine, crisis services and community resources.

Urgent Care will be open 10 a.m. to 8 p.m., 7 days a week and is located at 1250 East 9th Street in Des Moines. (515) 263-2632.

This location will serve patients of all ages. Patients younger than 18 years of age must have a guardian with them. Patients are advised to utilize the Emergency Room instead of the Urgent Care Clinic if they are needing immediate medical attention (i.e. open or fresh wounds), are a minor who does not have a guardian to sign a consent to treat, demonstrating aggressive behavior or having a crisis outside of the hours listed above. For all other behavioral health, psychiatric and addiction related care, patients should access the new Behavioral Health Urgent Care.

Lutheran Services in Iowa

LSI offers several virtual and in-person therapies and to empower Iowans along the way to a healthier and happier future. To find out more and register: https://lsiowa.org/therapy/.

Personal Hygiene Items and Cleaning Supplies

IMPACT Community Action Partnership

This agency is temporarily closed, but families can still access their pantries by calling to schedule a time for pick up. IMPACT can provide both food and personal care items.

Locations below:

  • Drake Area Pantry
    3226 University Ave Des Moines, IA 50311
    (515) 518-4770
  • Ankeny Resource Center
    2701 SE Convenience Blvd Suite #2, Ankeny, IA 50021
    (515) 965-0433
  • Army Post Resource Center
    500 Army Post Rd, Suite 17, Des Moines, IA 50315
    (515) 274-9496

Baby Food, Diapers, Formula & Wipes

Some agencies are temporarily closed or have adjusted hours due to the COVID-19 pandemic. Call agencies prior to accessing services.

  • Agape Pregnancy Center
    2550 ML King Jr Pkwy, Des Moines, IA 50310
    (515) 255-0243
    CLOSED
  • Alpha Women’s Center
    CLOSED until further notice

    • Ankeny
      114 SW State Street Ankeny, IA 50023
      (515) 965-7885
    • Des Moines
      3605 SE 14th Street Des Moines, IA 50320
      (515) 285-5700
  • Bethany Christian Services
    16 E. 6th St. Des Moines, IA 50309
    (515) 270-0824
  • Start Small Project
    Contact Person: Marlene (515) 729-3112
  • Bidwell Riverside Center
    1203 Hartford Avenue Des Moines, IA 50315
    (515) 244-6251
  • Birthright Des Moines
    5806 Hickman Road Des Moines, IA 50322
    (515) 633-2133
  • Catholic Charities
    1815 Hubbell Avenue Des Moines, IA 50316
    (515) 262-7290
  • Christ Apostolic Temple
    1230 E. 17th
    Giving away diapers and food July 17th, from 4:30 – 6:30 p.m.
  • Creative Visions
    1343 13th St Des Moines, IA 50314
    (515) 244-4003
    CLOSED until March 31
  • CROSS Outreach Des Moines
    3226 University Avenue Des Moines, IA 50311
    (515) 279-9998
  • DMARC Offices 
    1435 Mulberry Street Des Moines IA 50309

    • Call (515) 277-6969 to find which pantries currently have baby/infant supplies available
  • EveryStep
  • Young Women’s Resource Center
    818 5th Avenue Des Moines, IA 50309
    (515) 244-4901

Technology

Mediacom Connect2Compete

Mediacom‘s Connect2Compete low-cost internet program has increased its speed to 25 megabits per second (Mbps). Qualifying families who subscribe before May 15, 2020 will receive 60 days of complimentary Mediacom internet access, with a cost of $9.95/month thereafter. There is no deposit, no contract, no installation fees, no equipment rental fees, and the Wi-Fi modem will be given via no-cost lease. Apply by calling 855-904-2225 or online: https://mediacomc2c.com/apply.aspx

Qualifications:

  • At least one student in grades k-12 living at home
  • At least one student qualifies for free or reduced-price school lunch
  • Family is not a current Mediacom internet customer and have NOT subscribed to their internet services in the past 90 days
  • Family does not have an outstanding Mediacom bill or unreturned Mediacom equipment

Parents Guide to Online Safety and Security

Transportation

Des Moines Area Regional Transit Authority

DART is making changes to its service on November 15, which will impact routes and schedules for select routes. DART will add additional trips on several Local Routes to accommodate Des Moines Public School students returning to in-person classes. View details about this change here – https://www.ridedart.com/dart-service-change-sunday-nov-15.

Free Online Community Partner Programs

Al Exito

Compa en Camino (Partner on Call) program exists to help any student who is working at home. Al Exito can provide help with academics, technology, provide food, and help with siblings. Whatever you need, you are not alone! For more information contact (515) 650 – 2644 or Compaalexito@gmail.com

Anchor Nutrition and Fitness/ Anchor Kids Fitness Club

Anchor provides free at home workouts, yoga, registered dietitian talks, food prep demos and Q & A’s with health/wellness professionals every week. Please see their Facebook page events section: https://www.facebook.com/pg/Anchor.NF/events/

ArtForce Iowa

ArtForce Iowa offers arts and music lessons in their Artful Connections series on their Facebook page at 11:30 a.m., Monday through Friday. Lessons can be found at: https://www.facebook.com/artforceiowa/

Campfire

Curbside Camp and It’s Lit(eracy) instead! Families will be provided with pre-made camp activities to fill up the day at home. Tune into social media to see your favorite camp counselors give instruction to the crafts and activities: https://www.campfireiowa.org/covid/curbside/

Drake University| Character Counts

Provides practical strategies, curricular resources, and trainings to positively impact youth character development. Check out free lesson plans: https://raycenter.wp.drake.edu/

Corinthian Baptist Community Corporation | Jump Start Youth and Family Virtual Support Center

This program provides support to parents who need assistance in motivating and helping their students work through reading and math challenges. Utilizing technology and distant learning/on-line resources, qualified staff will assist families in assessing gaps in math and reading skills development, as well as, pointing to resources for solutions. Both students and parents must be present for any assessment or instruction including inspirational and fitness activities. In this way, students and parents are empowered to work through their challenges and bridge the gap until the next session or mastery. TO REGISTER, PLEASE CONTACT: Zakiya or Carolyn at gracefitnessdsm@gmail.com or johnson.cann@yahoo.com (1-877-222-3220) REGISTRATION DEADLINE: ASAP!

Des Moines Music Coalition

The Des Moines Music Coalition produces virtual classes for their hip-hop and rock band programs which are targeted towards middle and high school students. Visit this website to learn how to sign up for classes: http://www.desmoinesmc.com/dmmc-online-music-classes-now-available/

Des Moines Public Library

The Des Moines Public Library allows streaming and downloading of e-books, audio books, magazines, courses, newspapers & films: https://www.dmpl.org/read-watch/stream-download

Evelyn K. Davis Center

The Tutor Heroes program offers virtual tutoring for grades 6th- 12th on Tuesdays and Thursdays from 5:00 p.m. – 7:00 p.m. For more information, e-mail Jason Vang at jcvang1@dmacc.edu or call Google Voice # – (515) 519-0302. To register:
https://docs.google.com/forms/d/e/1FAIpQLScpp5ouggUePmmjC6Xx9WvsSnc0zam805RWvy2lyDRwyhGmhw/viewform

FEMA

We offer a FREE program via Zoom for children age 10 and under. The program is 30-40 minutes – scheduled at your convenience – and includes:

  • Book reading
  • Coloring activity
  • Discussion about feelings related to COVID-19

We offer stress-reducing programs for caregivers, teachers, and providers too! To schedule a session, contact mandy.gesme@pathwaysb.org For more information about COVID Recovery Iowa, visit: https://covidrecoveryiowa.org/

Freedom for Youth

We offer free faith-based programming for students K-12. This afterschool program helps students build confidence in academics, grow as young leaders and learn/experience the love of Jesus.
We also have Freedom Construction Services. This program provides supportive employment training for high school students and young adults in various building and construction trades. Go to our website for more information http://www.freedomforyouth.org/

Gateway Theater

We offer dance classes from around the world – NOW ONLINE!
Sign up now FREE ARTOBER online classes October 26- Nov 20, 2020. Please visit: https://www.gatewaydance.org/classes

Genesis Youth Foundation

Girl Scouts of Greater Iowa

Join Girl Scouts FOR FREE! Girl Scouts is for girls who want to change the world, speak up for others, explore the outdoors, and have fun! Free 2020-21 membership for K-12 girls and adult volunteers. For more info, visit www.girlscoutsiowa.org/join

Iowa Department of Human Rights

Iowa Safe Schools

Iowa Safe Schools offers Gay Straight Alliance (GSA) virtual meetings for students on Tuesdays & Fridays at 2:00 p.m.: https://www.facebook.com/pg/iowasafeschools/events/?ref=page_internal

Drag Queen Story Time is the perfect activity while social distancing. Spread love, enjoy classic children’s books, and laugh along with our queens every Tuesday at 10 a.m. watch here: https://www.facebook.com/pg/iowasafeschools/events/?ref=page_internal

Iowa State Extension (Polk County)

Polk County Extension provides reliable, research-based resources across a broad range of topics and interests that can support Des Moines families and students. Available online resources include:

  • educational resources for youth through Polk County 4-H and Iowa 4-H
  • health and financial information aimed at individuals, parents, children, and caregivers
  • nutrition programs to help keep families healthy
  • critical hotlines and phone numbers where Des Moines residents can reach out to an ISU expert directly.

Nutritional Coaching
Save money – shop and waste less food. Save time – at the store and in the kitchen. Plan meals – with the foods you have. Learn to make easy and low-cost meals. Phone or video chats. To register call (Star Scott 515-957-5784) or email (Star01@iastate.edu).

Visit the Extension website for more information on specific classes and events: https://www.extension.iastate.edu/polk/content/polk-county-extension-online-resources

Preschool Literacy Series:
https://docs.google.com/forms/d/e/1FAIpQLSe68lp1ze38yBqU-2ILBDnJ8Ia-RPMLpvSbbv7BaFUxbSJ2vw/viewform

Jewel’s Academy

Virtual App Camp will teach girls how to create an app to help the community. Students will compete for a $100 Amazon gift card. To register: http://jewelsacademy.com/programs-registrations.htm. Applications are due this Friday, June 12th . For more information about the app camp: https://youtu.be/xM-BnVWyFxo.

Music Speaks

Music Speaks presents two venues for virtual music experiences: Virtual Music Sessions: https://www.musicspeakstherapy.com/virtual and Live Streaming: https://www.youtube.com/channel/UCJyDSRidd1o23E6guEBJMAw OR https://www.facebook.com/musicspeakstherapy/

YMCA of Greater Des Moines

The YMCA website provides several virtual workouts for the body, mind and spirit: https://www.dmymca.org/