Student Services Contact Form

If you cannot find assistance on this page, please click here to complete our contact form so our staff can follow up with you.

Des Moines Public Schools is committed to providing as many connections to services for students and families as possible during the COVID-19 closure. We know these are challenging times. While our staff cannot replicate the support provided in person at school, we will continue to work tirelessly to find as many resources for families as possible. Please check back regularly as this list will be updated as our community finds new ways to adapt to a new normal during the Coronavirus pandemic.

Disaster Relief Services

DHS

Property Damage

If there is property damage or other food loss for people who don’t receive food stamps, the government is allowing additional assistance, up to $5000.
https://dhs.iowa.gov/sites/default/files/470-4448%20Fillable.pdf?081320202130

Applications can be turned in to a local Community Action Agency, go to http://iowacommunityaction.org to find your local agency. For the Iowa Individual Disaster Assistance Grant program information call toll-free 1-877-347-5678. Our Polk County office is IMPACT (3226 University Ave, Des Moines).

State Helpline Center

Iowans who lost their homes to the derecho and have been displaced should call the State Helpline Center at 2-1-1, or toll-free at 1-800-244-7431 to receive information regarding available assistance.

Disaster Assistance Programs: https://dhs.iowa.gov/disaster-assistance-programs

Disaster Recovery Resources: https://www.iowa.gov/disaster-recovery-resources

American Red Cross

American Red Cross is providing critical resources to assist Iowa with recovery efforts, including shelter, food, and guidance for Iowans as repair crews work to restore power across the state. If you or someone you know needs assistance following the derecho, call 1-800-RED-CROSS and dial 0 to speak with a representative.

Iowa Association of Realtors

Mortgage payment and rental assistance grants: https://www.iowarealtors.com/news/derecho-storm-relief

Childcare

MetroKids Registration

Registration is now open for our full-day MetroKids programming while DMPS is 100% virtual for all students. Metro Kids will be offering programming Monday-Friday from 7am-5pm at nine elementary sites for students in grades kindergarten through fifth and one site for students in grades preschool through fifth. Please note: our program will be following all DHS and CDC guidelines to ensure a safe environment. This includes limited capacity with small groups of 10-15 and temperature and health checks will be conducted prior to children entering the program.

Existing MetroKids families can register through their SchoolCareWorks Parent Portal and families new to MetroKids can email dmpsmk@dmschools.org to set up an account

Community Partners

DMPS is committed to working with our community to provide options for families while DMPS is 100% virtual. The following organizations are working to provide full day programming for our students. Please visit their websites for more information:

If you need childcare options

Call 1-855-244-5301 or go to https://iowaccrr.org/families/

If you are a provider and need support

Guide to Child Care in Iowa: Iowa Child Care Resource and Referral 
https://iowaccrr.org/resources/files/BGP/121%20CCRR%20Brochure.pdf

How to plan if a caregiver becomes ill

Domestic Violence/Victims Services

24-hour Crisis Hotlines

  • Iowa Domestic Violence Hotline
    1-800-770-1650 or text “IOWAHELP” to 20121.
    Free and confidential phone services
  • Iowa Sexual Abuse Hotline
    (800) 284-7821
  • Sexual Assault Response Team (SART)
    (515) 286-3600

Agencies Serving Polk County

  • Children and Families of Iowa
    (domestic violence, emergency shelter)
    (515) 471-8699
    Crisis Line: (800) 942-0333 (Counties: Polk and Warren)
  • L.U.N.A.
    (domestic violence, sexual abuse – Latinx Community)
    1-866-256-7668 (24 hour crisis line)
    (Counties: Polk, Warren and Marshall)
  • Monsoon Asians & Pacific Islanders in Solidarity
    (domestic violence, sexual abuse – Asian/Pacific Islander Community)
    (515) 288-0881 (24 hour crisis line)
    Click here for COVID-19 public letter
    Click here for policy (Counties: Statewide)
  • NISAA
    (domestic abuse, sexual assault – African Immigrant & Refugee Community)
    (515) 288-0881 (24 hour crisis line)
    (Counties: Statewide)
  • Polk County Crisis and Advocacy Services
    (violent crimes, sexual abuse)
    (515) 286-3600 (24 hour crisis line)
    (Counties: Polk and Warren)
  • RISE
    (domestic abuse, sexual assault – Native American Community)
    (641) 481-0334
    (Counties: Statewide)
  • Transformative Healing
    (sexual abuse – a safe space for LGBTQIA victims/survivors)
    (319) 389-8430
    (Counties: Statewide)

English Language Learning Community

EMBARC Multi-lingual crisis response website

Multi-lingual crisis response website, crisis help-line, daily news & resources in the community:
https://sites.google.com/embarciowa.org/embarc-crisis-response/home in the following languages:

  • Burmese
  • Chin-Mizo
  • Karen
  • Karenni
  • Kirundi
  • Kunama
  • Swahili

Refugee Alliance of Central Iowa (RACI)

COVID-19 Helpline:
1-877-558- 2609

COVID-19 Website:
https://www.refugeeallianceofcentraliowa.org/covid19-information

Interpreters will be available 8:30 a.m.-5:00 p.m. with a 24-hour voicemail for the following languages but not limited to:

  • Amharic
  • Arabic
  • Burmese
  • Spanish
  • French
  • Karen
  • Karenni
  • Kinvamulenge
  • Kinyarwanda
  • Kirundi
  • Kunama
  • Mabaan
  • Mandarin
  • Nepali
  • Nuer
  • Somali
  • Swahili
  • Tigrinya
  • Vietnamese

If anyone has any questions about food benefits, or needs help to enroll, they are welcome to contact the Bureau of Refugee Services at 515-875-5600.

Karen Video:
https://www.youtube.com/watch?v=igYAevYCkUI&mc_cid=955aca39b5&mc_eid=8198476d25

To report any incidents of bias against Asian Americans

Please fill out this form and report any incidents to the City of Des Moines Commission on Human Rights:  https://docs.google.com/forms/d/e/1FAIpQLSe_VehuejzRKkK8ipyuSIJKtC4eZ-bZwhsNoHk_6gDA3qOFYQ/viewform

COVID-19 Information for Undocumented Immigrants in Iowa

Please refer to this resource for information helpful to undocumented immigrants during this time:

How to plan if a caregiver becomes ill in Spanish and Somali

IMPACT

The Rental/Mortgage Assistance program provides one-time or short-term (no more than three months) emergency payments are available on behalf of individuals or families, For eligibility requirements and program details, call IMPACT Community Action Agency at 515-518-4770. Language interpreters are available by calling the Iowa COVID-19 English Language Learner (ELL) Help Line at 1-877-558-2609.

Iowa Congolese Association

ICOACH’s Transportation is available Monday – Saturday 6:00 a.m. – 9:00 p.m. Not available on Sundays. Due to a higher call volume of ride requests, ICOACH needs 48-hour notice for non-emergency appointments. If you or someone you work with need a ride, please contact ICOACH. Requests can be made by using one of these three options: www.icoachiowa.org

Iowa Refugee Counseling Services

Iowa Refugees Counseling Center (IRCC) provides culturally and linguistically appropriate outreach and mental health services to the meet the social and emotional health needs of refugees and immigrants. Due to COVID-19 restrictions, we are only able to offer counseling via telemedicine platforms, and only to those who have a conversational command of the English language. If you have no access to reliable internet service or to a confidential space, but still would like to participate in counseling services, we may be able to provide an office space and a computer for your use, on a weekly basis here at ICCompassion, but the therapist will still be remote. To schedule an appointment: https://www.iccompassion.org/refugeecounseling

Other Translated COVID 19 Resources

Iowa Department of Human Rights Multilingual Resources

Translated COVID-19 Guidance and Information Documents
COVID-19 guidance and information documents issued by the Iowa Department of Education are being translated into Iowa’s top six most used languages of Spanish, Arabic, Swahili, Karen, Karenni, and Vietnamese. Documents targeted specifically for families are being translated into the additional eight languages of Bosnian, Chinese (Traditional), Burmese, French, Nepali, Somali, Marshallese, and Nilo-Saharan. Translated documents will be added to this page as they are issued and updated.

https://educateiowa.gov/translated-covid-19-guidance-and-information-documents

Iowa Spanish Helpline: 515-344-3936
Hours of operation: Monday-Saturday 8:00 am- 8:00 pm

Iowa Department of Education

For questions and information about student learning in several different languages:
https://educateiowa.gov/translated-covid-19-guidance-and-information-documents

American Friends Service Committee Immigration Attorney List

Lutheran Services in Iowa (LSI) Online Citizenship Class

LSI has launched an online citizenship class to help prepare participants for their citizenship interview. Classes will be hosted via Zoom with an option to attend a morning or evening class. Participants who complete the class are eligible to receive free legal services through Justice for our Neighbors.

Requirements: Must be eligible for citizenship and have an intermediate level of English ability. Must have access to Zoom platform.

Registration: Next classes begin July 7th through September 10th, 2020. Call 515.271.7473 or email margaret.coles@lsiowa.org to register

Employment

Dress for Success Des Moines

The mission of Dress for Success is to empower women to achieve economic independence by providing a network of support, professional attire, and development tools to help women thrive in work and in life.

We accomplish this through 3 programs:

  • The Career Service Center: Career coaching and workshops are available for women entering the workforce
  • The Boutique – Personal Shopping Experience: One on one suiting experience for an upcoming interview, internship and/or employment
  • Professional Women’s Group: A group designed to support working women retain and advance in their careers

Contact Info: desmoines@dressforsuccess.org or call 515-288-0130

Iowa Workforce Development

Iowa Workforce Development
https://www.iowaworkforcedevelopment.gov/

Evelyn K. Davis Center For Working Families

During this unprecedented time, the Evelyn K. Davis Center is continuing to provide phone and web delivered services. Their job developers have all the tools needed to work one-on-one and services like resume development and connections to employers can still take place.

Please call 515-697-7700: leave a message as all calls are being received and directed to staff. Or, book an appointment with a Financial Coach online:
https://www.evelynkdaviscenter.org/

U.S. Department of Labor

Financial Assistance

Iowa Works

IowaWORKS centers provide limited in-person to assist customers with work search activities. Basic services include assistance with job searches, applications, resume preparation and other services to help Iowans with their employment needs. For more information: https://www.iowaworks.gov/vosnet/Default.aspx

Individuals are strongly encouraged to telephone their local office to schedule an appointment:

  • Des Moines 200 Army Post – Phone: 515-281-9619, Option #9
  • Des Moines Park Fair Mall – Phone: 515-725-3601

For information about filing for unemployment: https://www.iowaworkforcedevelopment.gov/new-claim

For information about unemployment insurance benefits, contact the IWD call center at 1-866-239-0843 or email http://wwww.iowaworkforcedevelopment.gov/file-claim-unemployment-insurance-benefits.

Polk County General Assistance

Polk County Community, Family and Youth Services
2309 Euclid Avenue
Des Moines, IA 50310
Phone: 515-286-2088
https://www.polkcountyiowa.gov/

Low-Income Home Energy Assistance Program (LIHEAP)

May help with a one-time payment made directly to the utility or heating vendor. Contact your local community action agency for eligibility guidelines.

Appeal & Hearing Procedure:
This is the procedure to follow should someone not agree with the outcome of their LIHEAP application. Translations can be found at https://humanrights.iowa.gov/dcaa/liheap/liheap-appeal-hearing-procedure

Bill Inserts:
Bill inserts give a quick overview of the LIHEAP program guidelines and required documentation. You can find the link to the translations at https://humanrights.iowa.gov/dcaa/liheap/liheap-resources

Food Assistance

Des Moines Area Religious Council (DMARC) Food Pantries

DMARC has implemented alternative methods for food distribution at our partner food pantries and Mobile Food Pantry locations.

Please view our list of food pantries and call ahead before you visit, as we are continuously monitoring new developments and changes may be implemented rapidly. Information on alternative pantry distribution policies is below. If a DMARC partner food pantry is not listed below, assume they are operating as usual, but please call ahead to confirm.

DMARC Food Pantry Delivery Service
If a person is unable to obtain food by either visiting a food pantry location or by using a proxy to pick up food for them, they may call to request a delivery. DMARC is asking that only those with health, transportation, or other mitigating circumstances use this service.

People can call 1-833-DMARC-20 (1-833-362-7220) toll-free to request a delivery. This number will be staffed by trained volunteers and staff from 9:00am to 12:00pm, Monday through Friday. Requests for delivery will be taken on a first-come first-serve basis, and delivery capacity will depend on the number of volunteers available. The service is launching with a maximum of 50 food pantry deliveries per day. Requests for delivery will close at 12:00pm or after 50 spots have been filled.

Once the order is placed, food will be delivered to the person’s doorstep with a no-contact drop-off the following business day between 9:00am and 12:00pm.

DMPS Offers Free Meals for all Children 1-18 this Fall

Beginning Sept. 8, DMPS will offer a free grab-and-go school breakfast and lunch at all elementary, middle and high schools (except Ruby Van Meter) from 11 a.m. – 1 p.m. on school days. Six middle school sites will be open again in the evenings from 4 – 6 p.m. for breakfast and lunch pickup; Harding, Hoyt, McCombs, Merrill, Meredith, and Weeks middle schools. For a map of all DMPS schools, click here.

A school ID is not required and children do not need to be present for parents and guardians to pickup meals. There are no income restrictions. Families can get meals at the DMPS school nearest them.

Global Greens Farmer’s Market

Refugee Connection Center parking lot (3200 University Avenue): Saturdays, 9 a.m.- 1 p.m.

Food Bank of Iowa

The Food Bank of Iowa provides food to other organizations that serve Iowans in need. Please visit the website for a list of Food Bank of Iowa partner agencies. https://www.foodbankiowa.org/gethelp

Hot Meal Sites| Grab & Go:
https://www.foodbankiowa.org/dsm-eats-free-hot-grab-go-meals
Food Bank of Iowa’s Hot Meal Program is a partnership between Food Bank of Iowa, Orchestrate Hospitality, Urban Dreams, St. Vincent de Paul, New Life Center, and Catholic Charities. Food Bank of Iowa is helping supply food to these organizations who are preparing free hot grab and go dinner meals at four sites on different nights. Anyone in need of a meal is welcome.

New Life Center
1057 23rd St, Des Moines, Iowa 50311
5:30-6:30 p.m.
Every Wednesday and Thursday
This meal site is accessible by DART Routes 3 & 60

Catholic Charities
1815 Hubbell Ave, Des Moines, Iowa 50316
3:30-4:30 p.m.
Every Wednesday
This meal site is accessible by DART Routes 1 & 10

Urban Dreams
1490 Forest Ave, Des Moines, Iowa 50314
4:00-6:00 p.m.
Every Monday and Thursday
This meal site is accessible by DART Route 15

St. Vincent de Paul
520 Army Post Road, Des Moines, Iowa 50315
5:00-6:00 p.m.
Every Monday
This meal site is accessible by DART Route 7

Project Zume
https://www.foodbankiowa.org/project-zume
Food Bank of Iowa recently partnered with Project Zume for emergency food support. If you live in the central nine counties of Iowa (Boone, Story, Marshall, Dallas, Polk, Jasper, Marion, Warren and Madison) and need food assistance, please call 515-957-2900. Project Zume will give you information about a Project Zume food distribution near you or arrange a home delivery. Below are the days and times these distributions are active.

  • Cottage Grove Church — 1050 24th Street, Des Moines, IA 50311
    • Wednesdays and Saturdays: 9:00 a.m. – 11:00 a.m. and 3:00 p.m. – 5:00 p.m.
  • Eternity Church— 200 NW 100th Street, Clive, IA 50325
    • Tuesdays and Thursdays: 9:00 a.m. – 11:00 a.m.
    • Saturdays: 4:30 p.m. – 5:30 p.m.
  • La Iglesia de el Señor — 100 E, Euclid Ave # 17, Des Moines, IA 50313
    • Tuesdays: 5:00 p.m. – 7:00 p.m.

Free Lunchtime Meals~ No age limit

  • Mondays:Big Red Truck
    Mc Henry Park| 12:30 p.m.
  • Tuesdays: Five Spice Sisters
    MLK Park | 4 p.m.
  • Wednesdays: Prep Kings
    Chesterfield Park | 12 p.m.
  • Thursdays: Con Amor Catering
    Union Park | 12 p.m.
  • Fridays: Tursis Latin King
    Crivaro Park | 11:30 p.m.

Free fruits and vegetables with SNAP EBT Card

Women, Infants, and Children (WIC) Program

WIC (Women Infants, & Children) is a supplemental nutrition program for babies, children under the age of 5, pregnant women, breastfeeding women, and women who have had a baby in the last 6 months. Call your local agency to sign-up for benefits.

Polk County WIC Agency Contact Information:

Broadlawns
2300 Euclid Avenue, Suite D
Des Moines, IA 50310
Phone:, (515) 282-5800
Alt#:, (515) 263-5660
Hours:, M – F / 8:00 am – 4:30 pm

For more information visit: https://idph.iowa.gov/wic

Health

COVID-19 Application for testing for uninsured patients

Free COVID-19 Testing Options for Eligible Patients

TestIowa
TestIowa is expanding the testing criteria, and the COVID-19 test will be provided to anyone who is interested in being tested, regardless of symptoms or potential exposure to the virus. To take or retake the assessment, go to the website: https://www.testiowa.com/en

Visit https://coronavirus.iowa.gov/ for a list of TestIowa sites, schedule, and COVID-19
information in Iowa.

Call TestIowa with questions about testing: 515-575-2131 or 844-844-1561 (toll free). Lines
are open 8am – 8pm 7 days a week (except Holidays).

Primary Health Care (PHC) Respiratory Clinic (free COVID testing and treatment for uninsured patients):
If you or a member of your family are experiencing fever, cough, and shortness of breath you may visit the PHC Clinic Monday through Friday, from 8:00 am to 5:00 pm. The Clinic is located just south of the Bery Engebretsen Clinic at 2401 SE 14th Street in Des Moines. No appointment is necessary.

About the clinic: It is for the evaluation of patients with respiratory symptoms only.

Patients will remain in their cars during this visit as this location has a garage with doors on both the north and south side, allowing patients to drive through.

Patients will not be guaranteed a COVID-19 test. They will be tested according to Iowa Department of Public Health guidelines.

https://phciowa.org/respiratory-clinic/

Broadlawns Medical Center (free COVID testing and treatment for uninsured patients):
Patients with COVID-19 related symptoms: Can come to Broadlawns Urgent Care at 1801 Hickman Road open Monday through Friday from 8 am-8 pm and Saturday 9-3.
Patients concerned about exposure but without symptoms: may be tested by their PCP in any of the Broadlawns Primary Care or Family Medicine clinics.

CDC (Center for Disease Control) Information

CDC Recommendations for Face Coverings

Medicaid Guidelines

Medicaid is a health insurance program based on income. In addition to meeting certain income levels, you need to meet specific eligibility requirements to receive Medicaid coverage. If your income has changed due to the COVID-19 crisis, you may be eligible to receive Medicaid coverage for you and your family. See guidelines and how to apply here: https://dhs.iowa.gov/ime/members/who-receives-medicaid

University of Iowa Tele Mobile Clinic

The University of Iowa Mobile Clinic is an organization that provides free health screening, prevention, education, and basic health services to any Iowa resident who experiences a barrier to getting healthcare elsewhere, like those who are uninsured. Due to COVID-19, they are offering Telemedicine appointments. This means that you will be able to talk to a provider via webcam/smart phone about a specific medical concern or if you need a refill on an existing medication (ex: for diabetes or high blood pressure). They are also able to connect people with mental healthcare resources and social work appointments to help individuals get connected to local resources and get signed up for insurance. Call or text 319.535.2684 to request a free phone or webcam medical appointment. Our services are offered in 4 languages: English, Spanish, Arabic, and French (plus other languages upon request).

See their website for more information: https://iowamobileclinic.org/

Test IOWA

TestIowa is a new initiative in partnership with our state leaders and private corporations. Our goal is to dramatically increase the rate of COVID-19 testing so Iowans can have better access to testing and help stem the spread of COVID-19 to get us back to normal as quickly as possible. Complete the online health assessment here: https://www.testiowa.com/

Call Test Iowa with questions about testing: 515-575-2131 or 844-844-1561 (toll free) Phone lines are open 8am – 8pm 7 days a week (except holidays)

Dental Resources

Dental Connections 
515-244-9136
Opens June 2nd
1111 Ninth Street, Suite 190 Des Moines, Iowa 50314
https://dentalconnectionsonline.com/

PHC (Primary Health Care) Dental
515-248-1888
Opens June 1st
1200 University Ave, Suite 100, Des Moines, IA 50314
https://phciowa.org/university-dental/

Housing/Homelessness

Primary Health Care Centralized Intake

Individuals who are at imminent risk of, or are currently experiencing homelessness should contact Primary Health Care to schedule a Centralized Intake appointment. These appointments will be conducted over the phone. Please call 515-248-1850. If staff members are unavailable, please leave a voicemail and they will return the call to complete the appointment over the phone.

Des Moines Municipal Housing Agency Public Housing Program

Provides rental units for low-income and section 8 families: https://www.dsm.city/departments/housing_services/index.php Call 515-323-8950.

HOME Inc.

Provides renter and homeownership resources. For more information, go to https://www.homeincdsm.org/. Call the Eviction Prevention Hotline for qualifications: 515-243-1277

IMPACT

The Rental/Mortgage Assistance program provides one-time or short-term (no more than three months) emergency payments are available on behalf of individuals or families, For eligibility requirements and program details, call IMPACT Community Action Agency at 515-518-4770. Language interpreters are available by calling the Iowa COVID-19 English Language Learner (ELL) Help Line at 1-877-558-2609.

Iowa Finance Authority: Eviction & Foreclosure Prevention

Renters and Homeowners who previously received $600 unemployment benefit now eligible to apply for rent and mortgage assistance.

Applicants who have applied previously and were declined due to unemployment benefit status are welcome to reapply for assistance. Applicants with an adult member of their household who received the $600 benefit in one or more payments in June and/or July are ineligible to receive rent or mortgage assistance in arrears but may receive assistance beginning with the August payment.

ELIGIBLE IOWANS
Household income at the time of application may not exceed 80% of the median family income, which varies by household size and county, a listing of income limits is available: https://www.iowafinance.com/content/uploads/2020/05/Eviction-and-Foreclosure-Prevention-Program-income-limits.pdf

Additional eligibility information is available here: https://www.iowafinance.com/covid-19-iowa-eviction-and-foreclosure-prevention-program/

ASSISTANCE AVAILABLE
Rental assistance for up to four months, including up to two months in arrears, no earlier than the April 1 rent payment, ($3,200 maximum).

Includes manufactured home rent and lot rent

Mortgage payment assistance, including up to four months (this can include up to two months in arrears) beginning with April 1 mortgage payment, ($3,000 maximum).

APPLICATION
Additional program details and the application are available at: https://www.iowafinance.com/about/covid-19-ifa-recovery-assistance/

Iowa Finance Authority

Iowa Mortgage Help

State-wide referral hotline, foreclosure intervention and negotiation, mediation services (website available in Spanish). Call 877-622-4866.

Legal

Iowa Legal Aid

Defendants Guide to the Criminal Justice System During COVID-19

The Iowa COVID-19 Legal Information Hotline is a free service available to Iowans who are experiencing legal issues due to the COVID-10 emergency. Iowans experiencing any type of legal problem due to this crisis, such as facing eviction, being denied unemployment benefits, such as facing eviction, being denied unemployment benefits, experiencing employment issues, or being a victim of identity theft can call the hotline. Callers will leave a message and Iowa Legal Aid staff will call them back to screen them for eligibility. Those who are eligible will be connected with an Iowa Legal Aid attorney. Those who are not eligible for services will be connected with a volunteer attorney through the Iowa State Bar Association and the Polk County Bar Association.

Legal Information Hotline: 1-800-332-0419

Get answers to an expansive list of legal questions regarding evictions, child custody/visitation, court access, Medicaid, unemployment insurance, student loans and the stimulus payments, etc.:

https://www.iowalegalaid.org/resource/2020-coronavirus-outbreak-what-you-need-to-know

Mental Health

COVID Recovery Iowa

The program, called COVID Recovery Iowa, is now available. Counseling will take place via virtual sessions, chat or phone call. People of all ages may join groups online to find support and learn new strategies to cope with the effects of the pandemic in a variety of creative ways.

  • Call 800-447-1985 to connect with a counselor specializing in rural issues and agriculture 24 hours a day, seven days a week.
  • Call the Iowa Warm Line, 844-775-9276, to connect with a peer counselor or request to get in touch with a COVID Recovery Iowa counselor.
  • Parent Support Group: Discussing the impact and stress of COVID. Groups are free and will be held via ZOOM Wednesdays at 5p.m. TO JOIN PLEASE CONTACT: Chelsea.Siefken@pathwaysb.org
  • Pre-Teen Support Group: Discussing the impact and stress of COVID. Groups are FREE and will be held via ZOOM Tuesdays and Thursdays. Chelsea.Siefken@pathwaysb.org
  • Teen Support Group: Discussing the Impact and stress of COVID: Groups are FREE and will be held via ZOOM Tuesdays and Thursdays Caitlin.Pixler@pathwaysb.org
  • Visit www.COVIDrecoveryiowa.org and complete a contact form and a counselor will get back to you.

Mosaic Family Counseling

The Student Assistance Program (SAP) is a free and confidential, rapid response intervention that is free to students and families. Each DMPS student or a member of their family may access up to 5 free sessions with a therapist from MOSAIC FAMILY Counseling Center Inc. SAP may be accessed through tele-health (secure video chat) or telephone call.

SAP can help students and their families cope with the stress of the current environment, especially the new concerns related to COVID such as the new home routines and access to much needed resources. SAP can also address any of the following: social struggles, behavior issues, anxiety, depression, family stress and conflict. We are committed and responsive! Visit our website: https://www.mosaicfamilyinc.com/ or call 515-724-8920 for more information.

NAMI of Greater Des Moines (National Alliance on Mental Illness)

For access to mental health supports, including virtual programming, please call 515-277-0672 or visit: https://www.weareherewithyou.com/
COVID-19 Resource and Information Guide in English and Spanish with information on topics about stress, anxiety, assistance programs, and more.

Hamilton’s Funeral Home

Hamilton’s Academy of Grief & Loss has an array of resources available to support grieving families which also include some online learning options: http://hamiltonsfuneralhome.com/academy/overview.aspx

Please Pass the Love

Resources for youth and adults to connect and relate with others. All programs are FREE. Virtual programs available weekly for elementary, middle, and high school youth. Resources for adults also available. To join the groups, please see the website: https://www.pleasepassthelove.org/covid-19-resources

For Spanish-speaking teens:
Septiembre 17: Cómo Construir una Imagen Propia Saludable
Septiembre 24: Superando Barreras y Relaciones Difíciles
Octubre 1: Construyendo Relaciones Saludables

Registration link and more information can be found here: https://www.pleasepassthelove.org/recursos-biling%C3%BCes

National Suicide Prevention Lifeline

If you are struggling with thoughts of suicide, the National Suicide Prevention Lifeline can help. Please call 1(800) 273-TALK (8255) or text 741741 for a Crisis Text Line.

Your Life Iowa (Iowa Department of Public Health)

Your Life Iowa
Chat live, call 1-855-581-8111, text (855) 895-8398
www.yourlifeiowa.org/

Everyone needs help sometimes. If you or a loved one are facing a problem with alcohol, drugs, gambling, mental health or suicidal thoughts, you’re not alone. That is why the Iowa Department of Public Health has created YourLifeIowa.org so Iowans can chat live, text, or call and get reliable information and treatment options, and find nearby help.

School based mental health providers

In response to COVID-19, most agencies that provide school based mental health services in Des Moines Public Schools have added phone and video options to continue providing therapy services to Des Moines Public School students. Please contact your student’s provider directly to learn more about options available.

Unity Point Behavioral Health Urgent Care

Behavioral Health Urgent Care provides services to individuals who are needing mental health services, psychiatric evaluation and assessment, addiction medicine, crisis services and community resources.

Urgent Care will be open 10 a.m. to 8 p.m., 7 days a week and is located at 1250 East 9th Street in Des Moines. (515) 263-2632.

This location will serve patients of all ages. Patients younger than 18 years of age must have a guardian with them. Patients are advised to utilize the Emergency Room instead of the Urgent Care Clinic if they are needing immediate medical attention (i.e. open or fresh wounds), are a minor who does not have a guardian to sign a consent to treat, demonstrating aggressive behavior or having a crisis outside of the hours listed above. For all other behavioral health, psychiatric and addiction related care, patients should access the new Behavioral Health Urgent Care.

Lutheran Services in Iowa

LSI offers several virtual and in-person therapies and to empower Iowans along the way to a healthier and happier future. To find out more and register: https://lsiowa.org/therapy/.

Personal Hygiene Items and Cleaning Supplies

IMPACT Community Action Partnership

This agency is temporarily closed, but families can still access their pantries by calling to schedule a time for pick up. IMPACT can provide both food and personal care items.

Locations below:

  • Drake Area Pantry
    3226 University Ave Des Moines, IA 50311
    (515) 518-4770
  • Ankeny Resource Center
    2701 SE Convenience Blvd Suite #2, Ankeny, IA 50021
    (515) 965-0433
  • Army Post Resource Center
    500 Army Post Rd, Suite 17, Des Moines, IA 50315
    (515) 274-9496

Baby Food, Diapers, Formula & Wipes

Some agencies are temporarily closed or have adjusted hours due to the COVID-19 pandemic. Call agencies prior to accessing services.

  • Agape Pregnancy Center
    2550 ML King Jr Pkwy, Des Moines, IA 50310
    (515) 255-0243
    CLOSED
  • Alpha Women’s Center
    CLOSED until further notice

    • Ankeny
      114 SW State Street Ankeny, IA 50023
      (515) 965-7885
    • Des Moines
      3605 SE 14th Street Des Moines, IA 50320
      (515) 285-5700
  • Bethany Christian Services
    16 E. 6th St. Des Moines, IA 50309
    (515) 270-0824
  • Start Small Project
    Contact Person: Marlene (515) 729-3112
  • Bidwell Riverside Center
    1203 Hartford Avenue Des Moines, IA 50315
    (515) 244-6251
  • Birthright Des Moines
    5806 Hickman Road Des Moines, IA 50322
    (515) 633-2133
  • Catholic Charities
    1815 Hubbell Avenue Des Moines, IA 50316
    (515) 262-7290
  • Christ Apostolic Temple
    1230 E. 17th
    Giving away diapers and food July 17th, from 4:30 – 6:30 p.m.
  • Creative Visions
    1343 13th St Des Moines, IA 50314
    (515) 244-4003
    CLOSED until March 31
  • CROSS Outreach Des Moines
    3226 University Avenue Des Moines, IA 50311
    (515) 279-9998
  • DMARC Offices 
    1435 Mulberry Street Des Moines IA 50309

    • Call (515) 277-6969 to find which pantries currently have baby/infant supplies available
  • EveryStep
  • Iowa State Extension
    • Virtual baby shower: Information and free gifts delivered to your door, September 23rd, 6-7:30 p.m. Registration required by September 16th. Contact Cassie Odland at odlandc@iastate.edu or 515-446-8477.
  • Young Women’s Resource Center
    818 5th Avenue Des Moines, IA 50309
    (515) 244-4901

Technology

Mediacom Connect2Compete

Mediacom‘s Connect2Compete low-cost internet program has increased its speed to 25 megabits per second (Mbps). Qualifying families who subscribe before May 15, 2020 will receive 60 days of complimentary Mediacom internet access, with a cost of $9.95/month thereafter. There is no deposit, no contract, no installation fees, no equipment rental fees, and the Wi-Fi modem will be given via no-cost lease. Apply by calling 855-904-2225 or online: https://mediacomc2c.com/apply.aspx

Qualifications:

  • At least one student in grades k-12 living at home
  • At least one student qualifies for free or reduced-price school lunch
  • Family is not a current Mediacom internet customer and have NOT subscribed to their internet services in the past 90 days
  • Family does not have an outstanding Mediacom bill or unreturned Mediacom equipment

Parents Guide to Online Safety and Security

Transportation

Des Moines Area Regional Transit Authority

DART will be implementing a service change that will restore a significant level of fixed route bus service. Some routes will remain on a weekend schedule, with added evening trips. Complete details by route can be found here: https://www.ridedart.com/dart-restoring-select-service-june-28
Some highlights are included below.

  • Increased frequency on busiest core routes
  • Earlier and later service on many routes
  • Restoring of route 74 NW Urbandale

These service levels will likely remain through the summer, with an assessment of service levels as August and the school year approaches.

Free Online Community Partner Programs

Anchor Nutrition and Fitness/ Anchor Kids Fitness Club

Anchor Nutrition produces workouts, yoga, registered dietitian talks, food prep demos and Q & A’s on Tuesdays and Thursdays at 6pm and Saturdays at 9 a.m. on their Facebook page: https://www.facebook.com/pg/Anchor.NF/events/

ArtForce Iowa

ArtForce Iowa offers arts and music lessons in their Artful Connections series on their Facebook page at 11:30 a.m., Monday through Friday. Lessons can be found at: https://www.facebook.com/artforceiowa/

Campfire

Curbside Camp and It’s Lit(eracy) instead! Families will be provided with pre-made camp activities to fill up the day at home. Tune into social media to see your favorite camp counselors give instruction to the crafts and activities: https://www.campfireiowa.org/covid/curbside/

Drake University| Character Counts

Provides practical strategies, curricular resources, and trainings to positively impact youth character development. Check out free lesson plans: https://raycenter.wp.drake.edu/

Corinthian Baptist Community Corporation | Jump Start Youth and Family Virtual Support Center

This program provides support to parents who need assistance in motivating and helping their students work through reading and math challenges. Utilizing technology and distant learning/on-line resources, qualified staff will assist families in assessing gaps in math and reading skills development, as well as, pointing to resources for solutions. Both students and parents must be present for any assessment or instruction including inspirational and fitness activities. In this way, students and parents are empowered to work through their challenges and bridge the gap until the next session or mastery. TO REGISTER, PLEASE CONTACT: Zakiya or Carolyn at gracefitnessdsm@gmail.com or johnson.cann@yahoo.com (1-877-222-3220) REGISTRATION DEADLINE: ASAP!

Des Moines Music Coalition

The Des Moines Music Coalition produces virtual classes for their hip-hop and rock band programs which are targeted towards middle and high school students. Visit this website to learn how to sign up for classes: http://www.desmoinesmc.com/dmmc-online-music-classes-now-available/

Des Moines Public Library

The Des Moines Public Library allows streaming and downloading of e-books, audio books, magazines, courses, newspapers & films: https://www.dmpl.org/read-watch/stream-download

Evelyn K. Davis Center

Free Financial Services: Certified financial coaches are available to help individuals with spending plans plus develop ways to both reduce debt and improve credit scores.

For small businesses and non-profits, contact the Asset Development Director about resources that may helpful to your business strategy: https://www.empowermoney.org/

FEMA

We offer a FREE program via Zoom for children age 10 and under. The program is 30-40 minutes – scheduled at your convenience – and includes:

  • Book reading
  • Coloring activity
  • Discussion about feelings related to COVID-19

We offer stress-reducing programs for caregivers, teachers, and providers too! To schedule a session, contact mandy.gesme@pathwaysb.org For more information about COVID Recovery Iowa, visit: https://covidrecoveryiowa.org/

Freedom for Youth

We offer free faith-based programming for students K-12. This afterschool program helps students build confidence in academics, grow as young leaders and learn/experience the love of Jesus.
We also have Freedom Construction Services. This program provides supportive employment training for high school students and young adults in various building and construction trades. Go to our website for more information http://www.freedomforyouth.org/

Genesis Youth Foundation

Iowa Department of Human Rights

Iowa Safe Schools

Iowa Safe Schools offers Gay Straight Alliance (GSA) virtual meetings for students on Tuesdays & Fridays at 2:00 p.m.: https://www.facebook.com/pg/iowasafeschools/events/?ref=page_internal

Drag Queen Story Time is the perfect activity while social distancing. Spread love, enjoy classic children’s books, and laugh along with our queens every Tuesday at 10 a.m. watch here: https://www.facebook.com/pg/iowasafeschools/events/?ref=page_internal

Iowa State Extension (Polk County)

Polk County Extension provides reliable, research-based resources across a broad range of topics and interests that can support Des Moines families and students. Available online resources include:

  • educational resources for youth through Polk County 4-H and Iowa 4-H
  • health and financial information aimed at individuals, parents, children, and caregivers
  • nutrition programs to help keep families healthy
  • critical hotlines and phone numbers where Des Moines residents can reach out to an ISU expert directly.

Visit the Extension website for more information on specific classes and events: https://www.extension.iastate.edu/polk/content/polk-county-extension-online-resources

Preschool Literacy Series:
https://docs.google.com/forms/d/e/1FAIpQLSe68lp1ze38yBqU-2ILBDnJ8Ia-RPMLpvSbbv7BaFUxbSJ2vw/viewform

Jewel’s Academy

Virtual App Camp will teach girls how to create an app to help the community. Students will compete for a $100 Amazon gift card. To register: http://jewelsacademy.com/programs-registrations.htm. Applications are due this Friday, June 12th . For more information about the app camp: https://youtu.be/xM-BnVWyFxo.

Music Speaks

Music Speaks presents two venues for virtual music experiences: Virtual Music Sessions: https://www.musicspeakstherapy.com/virtual and Live Streaming: https://www.youtube.com/channel/UCJyDSRidd1o23E6guEBJMAw OR https://www.facebook.com/musicspeakstherapy/

YMCA of Greater Des Moines

The YMCA website provides several virtual workouts for the body, mind and spirit: https://www.dmymca.org/